iPhone Screenshots

Description

Mobile Car Repair

YourMechanic is making auto repair and maintenance convenient, affordable, and easier than ever. Our top-rated mobile mechanics come to your home or office to deliver 600+ repair, maintenance, and diagnostic services, including oil changes, brakes, belts, filters, diagnostics, scheduled maintenance, pre-purchase used car inspections, and much more.

After scheduling an appointment in our app, all that's left to do is greet the mechanic at your home or office and they'll get to work. The mechanic will bring all tools and parts necessary to complete the work at your location.

Happiness Guaranteed: We only work with highly rated professional mechanics. Services are backed by our 12-month, 12,000-mile warranty.

What's New

Version 3.2

Bug fixes and term of service update.

Ratings and Reviews

2.6 out of 5

25 Ratings

25 Ratings

Don’t waste your time/money!

GregMedina

This app is a complete joke. The first time I used it, I got an oil change. Not bad and pretty convenient. The second time I used it, was way over priced and the guy screwed on my oil filter too tight. Recently, I went to get another oil change - not thru Your Mechanic. The shop told me they didn’t want to touch my oil filter because the filter was screwed on so tight they thought they might break it. The first thing I thought to do was to call customer support @ Your Mechanic. The phone rep was completely incapable of helping/de-escalating the situation. The rep told me they would come out and loosen the filter and then charge me a $70 inspection fee if there wasn’t anything that they did that caused the problem. Now the day comes for my 8:30 a.m. appointment to loosen my oil filter. What time does this guy show up? 10:03 a.m. I’d rather go to a shop that has accountability than to ever use Your Mechanic or recommend to a friend. I’ll never use this horrible service ever again. The customer support and mechanics are complete jokes. Don’t waste your time or money and go to a shop, look for Groupon deals or do some research before going with Your Mechanic; save the hassle, money and headache.

Developer Response

Hi GregMedina,

We would love to know your feedback on the app so we can make any improvements for a seamless user experience. If you have any questions or concerns regarding your vehicle or the provided service, please contact us at 1-800-701-6230 or send a message to hi@yourmechanic.com for assistance.

Best regards,
YourMechanic Team

In SF, Worth it.

Maniego Media

Not sure why there are so many negative reviews, but if you're in the SF Bay Area, this app is worth the download. I've been using YourMechanic since 2014 and it's been great. I've had a slew of cars, different makes/models, and each one repaired correctly. All my mechanics have been super flexible and professional. Not to mention Customer Service has been awesome as well. I had a couple run in in the past but nothing CS couldn't solve. Rescheduled and got my car fixed! Even gave an extra $20 off the service for a mechanic missing an appointment. YM also has recommendations in app and on the web interface that tells you ahead of time what you should expect to need to be done. Such a great feature.

All I have to say is don't knock it til you try it. In the Bay Area where things are getting busier and busier, having this service has been a big time saver.

Great Idea . Everything else is bad .

Beau Franks REALTOR

Great Idea but that’s where it ends. First I called customer service about to see if the repair included something , the employee over the phone was rude and replied “ I think so “ . I was given no real answer . Then it gets worse ....

I went to set an appointment for the open time that night , however when I got to the end it Didn’t let me pick that time and had to redo something for the next time . So I did . The next day comes and I get texted about the time they’re suppose to be here saying they can’t make the appointment so I want to reschedule . I’m a bit frustrated but I reschedule anyway , thinking things happen . Unfortunately there was nothing left that day !!! So i rescheduled the next day am with another service rep .What do you think happen ? Received a text that night around 10pm saying they couldn’t make it in the morning , did I want to reschedule ? Lol . Two reps . Last minute . Both canceled . This app is a waste of time and I wasn’t saving anything , it actually cost lest going to the mechanic down the street .

Information

Seller
SERVICE MARKETPLACE, INC
*WEA.AppPages.Size*
84.3 MB
Category
Utilities
Compatibility
Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2017 Service Marketplace Inc. (YourMechanic)
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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