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Zappos: Shop shoes & clothes. Fast & free shipping always.

By Zappos IP, Inc.


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Get FREE socks when you purchase shoes on the Zappos app and use Apple Pay for the first time*

Our shopping app does its darndest to deliver that WOW service our customers have come to know and love, like free shipping and returns with no purchase minimum, a 365 day return policy and 24/7 customer support. You’ll find the number, live chat, and our support email inside.

Also, just because we love you for trying out our mobile app, all your orders that are placed through the app will be eligible for FREE Next Business Day shipping! WOW! Yep. That's how we do it here at Zappos.

Make sure to check out our complete Shipping Policy and Terms & Conditions for all the deets and special exceptions ... like you live in Zimbabwe. We know. We are sorry that we don't ship there too!

We’ve matured a lot in the time our app has been out and are dedicated to putting our Zappos WOW service into a mobile shopping app. Beyond just making the best shopping experience we can think of in an app, we LISTEN to our customers! We love our customers so much that we add the features they want! Here are just a few of the features we’ve added that came from our customers:

* Manager your account info
* Track your order on a map
* Make returns from inside the app
* Retina support
* Save your searches
* "Keep Me Logged In" so you can shop faster
* Zoomable High-Def product images
* Notifications for when desired products come back in stock
* Share products with friends over Facebook, Twitter, E-mail and Text Message
* 360 degree view of select products
* Product videos
* Exclude search filtering

Do you have an idea that would make everyone’s shopping experience better? Tell us, we listen!

Dig in. Leave feedback. And ratings!
We love you.

The iPad and iPhone app has products available in the following categories:

Bags & Handbags
New Products
Gift Cards
Specific Brands

*Promotional item applies to customers who use Apple Pay on Zappos’ mobile app for the first time to purchase a pair of shoes between 6/23/16 at 12:00 AM PT and 7/23/16 at 11:59 PM PT, or until supplies last, whichever is earlier. Promotional item will arrive within 5 business days from placement of qualifying order. Promotional item shall be a 3 pack of socks selected at Zappos’ sole discretion. Limit one (1) promotional item per customer. No refunds, returns, exchanges or transfers. Zappos IP, Inc. and its affiliates may suspend, modify or cancel promotion at any time without notice.

What's New in Version 3.7.3

Fixing our misbehaving video player. Thanks for using our app!


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Customer Reviews

Online purchase worry free!

I can't say enough about the customer service this company gives! First I get an order from Zappos (never heard of this online store) call the number on the label to tell them they delivered someone's shoes to me. They pick up the line in seconds (no robots) and give a $30 coupon on any purchase as a thank you. Wow ok thanks I'll check out this website! I buy $90 boots. I'm unhappy after a few weeks so I call again. I wait only seconds for a real person to suggest a free overnight of a replacement and free return on the damaged. Again the shoes didn't hold up so I call. I don't even have to ask because they suggest the return (6months after purchase) and a full refund with my $30 gift card. But nope the rep says let's change it to $50 off your next purchase to try and make up for the disappointment. Who does that? No one does that! I order online a lot and never have I had continued amazing service that was above my expectations time after time! I feel so comfortable ordering anything from this site knowing I am not gambling my money on something that might not fit or look the same as pictured! I'm now very aware of Zappos! Thanks Zappos rep Allison! 💳

Fan Favorite

Zappos is hands down one of the BEST company's in the world. From their AMAZING customer service to their easy to use app, this company just understands what the customer wants in a service. Their easy to use app can pin point any shoe, any brand, any size, any color within just a few clicks! I thought there was no way I would be able to find a pair of shoes I bought 4 years ago ever again but within a few clicks and filters BOOM! I was looking at them right in front of me on their website! And if I've ever had problems in the past, the customer service representative was always so helpful, patient, and nice to talk to! Even through email, they provide that personal (human personality) touch that makes you feel at ease (especially when 99% of companies are still using only robots - talk about HEADACHE!)

Thank you so much Zappos for being one of the few company's that holds their services to a higher standard and truly puts the customer first! You're the best!!!

Loyal Customer

Such amazing customer service!

I absolutely love shopping with Zappos!!! They huge selection and make it so easy to shop and even painlessly return if the shoe doesn't fit my stubby Barney Rubble feet! I even had called at one point to speak with someone and the way the girl was talking to me made me actually want to work for this company! She handled the call so well! I can't say enough! Hoping to start a new job soon and it will require a few new shoes, I am thrilled that I can do it so easily through Zappos!!!

Zappos: Shop shoes & clothes. Fast & free shipping always.
View In iTunes
This app is designed for both iPhone and iPad
  • Free
  • Category: Shopping
  • Updated:
  • Version: 3.7.3
  • Size: 31.7 MB
  • Language: English
  • Seller:

Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

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