Banking on the go just got even easier with Zenith Bank’s mobile banking app. Get access to your accounts 24 hours a day from wherever you are, transfer funds, pay bills and experience the freedom of banking on your terms. This mobile app eliminates the need of funding your mobile wallet before initiating payments and airtime purchases
How do I Register?
Users can register as an Internet banking user or a non-Internet banking user, to register as internet banking user, you will need your hardware token, providing your Internet banking PIN and the OTP but a non-internet banking user would need his mobile number setup for alertz on his registered account to receive an SMS soft token
A. Internet banking User;
a. Enter your account number, (Ensure the internet banking user is selected)
b. Read Terms & Conditions and send request
c. Create a password (password is numeric and 6 digits, this will be used to log-in to the app)
d. Next, create a MOBILE PIN; Numeric and 4 digits (which is an alternate means for consummating transactions)
e. You will be asked to enter your PIN + TOKEN (For authentication)
f. Once successful, the next page you will see is the LOGIN PAGE, to start using the service, enter your account number registered and your password created during registration
B. Non- Internet banking user
a. Create a password (password is numeric and 6 digits, this will be used to log-in to the app)
b. Next, create a MOBILE PIN; Numeric and 4 digits (which is the only means for a non-internet banking user to consummate transactions)
c. You will be asked to enter your OTP received as SMS on your registered alertz number
d. Once successful, the next page you will see is the LOGIN PAGE, to start using the service, enter your account number registered and your password created during registration
1. After successfully registration, , the next time you call up the app, you will be directed straight to the login page
2. Registration is one time
Our redesigned app puts all the services you need at your fingertips, enabling you do all the following:
• Account Balance Enquiry
• View all your accounts (Current, Savings, Fixed Deposit, Domiciliary and Card accounts)
• Money Transfers
• Between your accounts
• To any Zenith account
• To accounts in other banks
• Bills payments
• Stop cheques
• Cheque book requests
• Cheque confirmation
• Deactivate cards
• Activate cards
• Manage your account
o Change Password
o Change Mobile PIN
o Change Authentication methods
o Add and delete beneficiaries
• Recurring Payments/Standing Order
• Schedule transfers, Airtime purchases and Bill Payments.
• Airtime Purchase
• Zenith Near me : Locate Zenith Bank branches and ATMs
In addition, Customers can easily switch to eaZymoney using the icon on the bottom left of the login screen;
eaZymoney, Zenith Bank’s mobile money platform is a payment solution that will allow customers make withdrawals, make deposits, transfer funds, pay bills, make purchases and top up airtime from their mobile wallet using their mobile phones.
How it works?
Like a bank account, a virtual account (mobile wallet) is created for the subscriber; the mobile number will be the account number. Payment for goods and services, cash withdrawals and deposits can be done from this mobile number through an AGENT or a Bank branch.
• Cash-in (Load m-wallet or deposit money into the account) at any Bank branch or easy money Agent.
• Transfer money from an m-wallet to another m-wallet.
• Transfer money from bank account to m-wallet.
• Transfer from bank account to bank account (Within Zenith): all you need is the account number
• Transfer money from m-wallet to bank account.
• Transfer money to unregistered subscribers.
• Cash-out (withdraw from m-wallet) at any Bank branch or easy money Agent.
• Check balance and statement summary.
• Buy airtime
• Pay utility bills.
More great stuff.
Ratings and Reviews
Was a perfect app until bugs
I used to use this app almost multiple times daily for transactions confirmations and much more. It was so smooth and I had no problems at all. Then randomly things changed! I even called and emailed support team about this.
Transactions made same day no longer update on time. It takes more than 24 hrs to see a transaction which is super inconvenient when you have people waiting for you. Which led to angry customers and it has been a disaster ever-since.
Why they will touch something that was so perfect and mess it up is unfathomable to me. I am just so disappointed.
I may have to switch to another bank bc I need to able to perform transactions frequently and the computer based website for Zenth ibank corporate is not made for 2017 and beyond. It is made for those who still use type writers. Very incredible and surprising that a huge company such as this would not consider effiency for online banking on for corporate customers.
Dear Management please fix. It's embarrassing to watch a big bank mess up like this. Dear developer you did a great job earlier, I have a feeling it's not the same dev they must have switched teams.
App is crashing
It was working so well until this second update I installed. Now I can't open the app anymore.
Update on Sept 7, 2017
- App is working very well and it's easy to use for transfers. I love it!
Roll back the latest update!!
The app isn’t working - can’t do transfers cos it keeps rolling after the first page. This has been going on since yesterday and now it times out and STILL keeps rolling! Please roll back and fix your bugs before deployment. I need to do my transfers please!!
With Family Sharing set up, up to six family members can use this app.