Fresh made Mediterranean at your fingertips! Our newly enhanced Zoës Kitchen mobile app allows you to easily browse our menu, find your Zoës location, order delicious Mediterranean goodness and more. Plus, our new mobile app makes earning and redeeming your ZK Rewards easier than ever!
Download our mobile app and join ZK Rewards today to begin earning sweet treats and delicious surprises!
- Tastes and Interests
- Bug fixes and improvements
Ratings and Reviews
Confusing and not intuitive
I really wanted to like this app. I'm a regular restaurant app user and love the personalized experience and loyalty rewards they offer. However, I just can't get on board with the Zoe's app. First of all, I didn't like that you can't use it right away after downloading- it takes 24 hours to 'get you in the system', which is annoying. Then when I go to enter my receipt from the purchase without my rewards card it's difficult and tedious. Let me take s picture please! You also dont stay signed in, and have to repeatedly sign in- very annoying when you're trying to check out in the store. I also can't seem to see where my ZK rewards are- I get them emailed to me but there's no record in my actual app so I'm flipping from email to app. Again, very tedious and a bad user experience. If I could see my available rewards and expiration dates, I'm more likely to make a visit to use them. On top of all this, the app itself seems to be hit or miss. I'll have a good day where the app moves quickly and can find a location/menu, and others where it sits and thinks for ages before crashing on me. Please be consistent! It's annoying to never know if using the app is worth the hassle.
Yet another Zoës rewards program?!
I’ve been a regular customer of Zoës since they’ve come to our area, dining alone or bringing in a number of friends who’d never even heard of it before. I’ve brought in a large group of people for lunch (20+ & arranged it all beforehand). A local not-for-profit group will be holding a fundraiser here from my recommendation of how we could raise funds here. I think this is at least the 3rd time the rewards program has changed in at least as many years (altho it seems like the 5th)! Please decide how you want to go forward with your program then keep it that way. And please make sure it’s user-friendly which this newest update I personally don’t think is. I want to support this business where I have so many other choices within a small walking distance. Please don’t make it confusing. 2 examples: keep my Zoës barcode immediately available like the previous rewards program. Let me photograph the receipt that didn’t get included. Thanks.
App works great now! They fixed everything!
I promised to re-rate if they fixed the things that weren’t working well, and they have!
Happy to report that they now save my login, save my payment, and I haven’t had the problem with the time running out and sending you back to start. Those were my wishes and they delivered. It’s still very easy to navigate and customize your order, and it saves your rewards and lets you look at it and decide whether you want to use it or not. App works great now!
I like how easy it is to customize your order but it’s annoying that it doesn’t keep you logged in, doesn’t keep your card on file, and while you’re tediously entering all your card information and finally hit order, it tells you your scheduled time is no longer available, and instead of automatically setting it to the next available time and letting you know, you have to backtrack through all of the stuff you entered, choose another time (hope it will stay available)and forward back through to the end again. Pretty obnoxious when you’re just trying to order lunch. I haven’t had this issue with other restaurant’s apps I’ve used.
With Family Sharing set up, up to six family members can use this app.