Need a ride? Take a zTrip.
Finally, the perfect hybrid between rideshare and taxi!
• You can now have it all!
• No surge pricing
• Book in advance
• Pay cash at the time of trip
• Pay through the app
• Pay credit card in car
• Choose your favorite driver
• ADA Wheelchair service
• Verified in-person background checks
• Branded vehicles for your safety
• Free cancellations
• Split payments
• 24/7 live customer service
zTrip makes getting a ride easy.
No more chasing your driver down the street or waving your phone in the air. You can always order a ride through the app. But when we’re right outside, just hop in.
Join a community of hundreds of thousands of riders and drivers across the country, who have decided to zTrip for a safer, more consistent and reliable choice for transportation.
Download the zTrip app today and let’s ride.
By downloading the zTrip app, you agree to: 1. Receive communications from zTrip, including push notifications. 2. Allow zTrip to collect your device’s language settings. You can opt out of receiving push notifications through your device settings.
Enjoy the totally new zTrip app. We’ve filled it with a bunch of goodies. Check it out.
Ratings and Reviews
It’s a no for me
Today I ordered a cab at 2:17pm. By 2:50, they were still searching for a ride, so I cancelled it. I then called the cab company to make sure the ride was cancelled. I ended up having to call a lyft to get to my destination (wasn’t a long trip, just had to get my son from school can come back home) At 3:38pm I get a phone call from a cab driver telling me he was outside. I let him know that I called at 2:17 and cancelled the cab via app and phone call at 2:50 because the wait was way too long. He got extremely upset with me and I had to explain that I cancelled the ride and him responding to a ride at 3:38 that was hailed at 2:17 is not okay. I also said I understand if the message got crossed but that was no reason to get upset with me. ZTrip has to build a better interface with its cab companies. Customers are having to wait extremely long wait times, drivers aren’t being notified of cancellations and therefore missing out on money.
DON’T USE THIS SERVICE
Ride sharing in suburban Pittsburgh is still spotty, so when I needed a 4:15am pickup to get to the airport I thought it would be safer to schedule with our local cab service. Huge mistake. Even though I scheduled days in advance and received a confirmation email/number, no driver ever showed up. When i called after 30 minutes, the call agent (who had trouble understanding me and could barely speak English) said she had no record of my booking and could not guarantee when someone would be able to pick me up. I hurriedly threw everything in my own car, parked in short term and rushed to my flight. Rest assured I’ll never use this service again and will gladly tell others the same.
Terrible app and terrible service
Of the two trips I took both were absolute disasters. Multiple drivers would attempt to pick me up both times. One driver even called me and told me to wait twenty minutes only to never show. On my return trip the driver was not authorized to enter the base I needed to be dropped off at forcing me to have to walk a mile late at night and have to deal with calls from another driver who was trying to pick me up from where I left.
With Family Sharing set up, up to six family members can use this app.