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9-1-1 in the 313

The View from the Cube of a Detroit 9-1-1 Operator

This book can be downloaded and read in iBooks on your Mac or iOS device.


A veteran Detroit 9-1-1 operator with over 25 years experience answers the question, “What is it like to answer 9-1-1 calls?” The book describes the job description, work environment, how operators interact with callers, and detailed accounts of actual calls. Presented in a witty, sometimes darkly humorous way that will give the reader a front-row seat to a world that has always been a phone call away until now. Informative, and includes some graphic call descriptions.

Customer Reviews

9-1-1 in the 313

Once you start to read, 9-1-1 in the 313, by Phillip J. Hale, you can't put it down. Until you read this book, and feel the heart and soul of a 911 operator, you don't know Detroit. Reading this book gave me a whole new perspective on the city of Detroit.

9-1-1 in the 313
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  • $4.99
  • Available on iPhone, iPad, iPod touch, and Mac.
  • Category: Fiction & Literature
  • Published: Jan 28, 2013
  • Publisher:
  • Seller: Lulu Enterprises, Inc.
  • Print Length: 141 Pages
  • Language: English
  • Requirements: To view this book, you must have an iOS device with iBooks 1.3.1 or later and iOS 4.3.3 or later, or a Mac with iBooks 1.0 or later and OS X 10.9 or later.

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