Stephen Jones is a shiny new hire at Zephyr Holdings. From the outside, Zephyr is just another bland corporate monolith, but behind its glass doors business is far from usual: the beautiful receptionist is paid twice as much as anybody else to do nothing, the sales reps use self help books as manuals, no one has seen the CEO, no one knows exactly what they are selling, and missing donuts are the cause of office intrigue. While Jones originally wanted to climb the corporate ladder, he now finds himself descending deeper into the irrational rationality of company policy. What he finds is hilarious, shocking, and utterly telling.
With broad strokes, Barry once again satirizes corporate America in his third caustic novel (after Jennifer Government). This time, he takes aim at the perennial corporate crime of turning people into cogs in a machine. Recent b-school grad Stephen Jones, a fresh-faced new hire at a Seattle-based holding company called Zephyr, jumps on the fast track to success when he's immediately promoted from sales assistant to sales rep in Zephyr's training sales department. "Don't try to understand the company. Just go with it," a colleague advises when Jones is flummoxed to learn his team sells training packages to other internal Zephyr departments. But unlike his co-workers, he won't accept ignorance of his employer's business, and his unusual display of initiative catapults him into the ranks of senior management, where he discovers the "customer-free" company's true, sinister raison d' tre. The ultracynical management team co-opts Jones with a six-figure salary and blackmail threats, but it's not long before he throws a wrench into the works. As bitter as break-room coffee, the novel eviscerates demeaning modern management techniques that treat workers as "headcounts." Though Barry's primary target is corporate dehumanization, he's at his funniest lampooning the suits that tread the stage, consumed by the sound and fury of office politics that signify nothing.