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Crisis Management: Tales From the Front Line

This book is available for download with Apple Books on your Mac or iOS device. Multi-touch books can be read with Apple Books on your Mac or iOS device. Books with interactive features may work best on an iOS device. Apple Books on your Mac requires OS X 10.9 or later.


Crisis Management: Tales from the Front Line takes a new approach to the topic of crisis communication and management by using storytelling to convey best practices. Caroline Sapriel and Dirk Lenaerts, partners of CS&A International, share case studies from around the world to illustrate each of their 10 “commandments” of effective crisis management. Ten chapters and 10 stories add up to 10 essential management lessons you won't want to miss. Using real-life stories from the front lines, Sapriel and Lenaerts offer readers valuable insights from a variety of scenarios. Sapriel and Lenaerts will guide readers through 10 crisis management best practices, including: — Own up and communicate the problem early on. — Don't try to make what is bad look good. — Always be prepared for the worst.

What's New in Version 1.2

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Crisis Management: Tales From the Front Line
View in iTunes
  • $9.99
  • Available on iPad, iPhone and Mac.
  • Category: Reference
  • Published: Feb 01, 2016
  • Publisher: Crushed Lime Media LLC
  • Seller: whitney small
  • Print Length: 77 Pages
  • Language: English
  • Version: 1.2
  • Requirements: This book can only be viewed on an iOS device with Apple Books on iOS 12 or later, or an iPad with iBooks 2 or later and iOS 5 or later, an iPhone with iOS 8.4 or later, or a Mac with OS X 10.9 or later.

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