How to Be a Great Professional Services Firm
This book can be downloaded and read in iBooks on your Mac or iOS device.
New York Times bestselling author and business legend Tom Peters believes that we are all part of one industry, whether we label it manufacturing, finance, or healthcare: professional services. In this brief book, he argues that thinking and acting like a professional-services firm is the best (only!) way to add value to our products, companies, and careers. Here are his 55 key ideas, culled from his 30-plus-year career as a preeminent management thinker, to help make that happen for you.
Helpful, but pricey for limited content
I felt like the book was more pictures than text. I was hoping for the boring drawn out explanations than short quotes by other people. While it was helpful, I still think it wasn't worth what I paid for it. I finished the book in less than 10 minutes... That's not a book, it's a pamphlet or brochure really. An organized list.... I don't know, but rather than recommending someone buy this book, id summarize it's contents for them...
Insightful, straightforward, short
This is a book that can get the creative imagination and ideas flowing on how to improve the service culture of any company. I recommend it if your company is in that category.