A Mindful Approach to Achieving Success
This book can be downloaded and read in iBooks on your Mac or iOS device.
Success is measured in how well and how regularly you meet expectations. But what exactly are expectations, and how do you effectively manage them when multiple priorities and personalities are involved?
Using the case study of a Project Manager coordinating an organizational transition, this Managing Expectations book explores how to apply a mindful, compassionate, and practical approach to satisfying expectations in any situation. George Pitagorsky describes how to make sure expectations are rational, mutually understood, and accepted by all those with a stake in the project. This process relies on blending a crisp analytical approach with the interpersonal skills needed to negotiate win-win understandings of what is supposed to be delivered, by when, for how much, by who, and under what conditions.
Topics covered include: Visioning Planning Conflicting Expectations Changing Expectations Uncertainty Estimating Negotiation Success Factors These insights and strategies will be especially beneficial for leaders, project managers, contract negotiators, event organizers, and others who work with people.