iTunes

Opening the iTunes Store.If iTunes doesn't open, click the iTunes application icon in your Dock or on your Windows desktop.Progress Indicator
Opening the iBooks Store.If iBooks doesn't open, click the iBooks app in your Dock.Progress Indicator
iTunes

iTunes is the world's easiest way to organize and add to your digital media collection.

We are unable to find iTunes on your computer. To download from the iTunes Store, get iTunes now.

Already have iTunes? Click I Have iTunes to open it now.

I Have iTunes Free Download
iTunes for Mac + PC

I'm Sorry I Broke Your Company

When Management Consultants Are the Problem, Not the Solution

This book is available for download with iBooks on your Mac or iOS device, and with iTunes on your computer. Books can be read with iBooks on your Mac or iOS device.

Description

It’s the People, Stupid!
Karen Phelan is sorry. She really is. She tried to do business by the numbers—the management consultant way—developing measures, optimizing processes, and quantifying performance. The only problem is that businesses are run by people. And people can’t be plugged into formulas or summed up in scorecards.

Phelan dissects a whole range of consulting treatments for unhealthy companies and shows why they’re essentially fad diets: superficial would-be fixes that don’t result in lasting improvements and can cause serious damage. With a mix of clear-eyed business analysis, heart-wrenching stories, and hard-won lessons for both consultants and the people who hire them, this book is impossible to put down and impossible to ignore. Karen Phelan and other consultants may have “broken” your company, but she’s eager to make amends.


“Finally, an author challenging our broken management models who has credibility—she has been there. Karen Phelan not only explains why the emperor—our sacred ways of managing—has no clothes but provides us with insightful alternatives that promise to add real value to our organizations and the people that make them function.”
—Dean Schroeder, award-winning coauthor of Ideas Are Free

“Funny, irreverent, and outrageous, this book is making a deeply serious point: talking to actual people and figuring out how to help them work together better is what’s going to make organizations stronger, not another PowerPoint presentation.”
—Rosina L. Racioppi, President and CEO, Women Unlimited, Inc.

From Publishers Weekly

Apr 29, 2013 – Former Fortune 100 executive Phelan skewers the mystique of management consultants in this entertaining guide for how not to manage a business. Drawing on her own consulting experiences, she portrays them as providing pre-packaged, unproven theoretical constructs that "substitute for getting people to work together better." Phelan argues convincingly that using statistical models to solve all problems exalts the process of measurement above the goals of improving employee efficiency and performance. Phelan's unpretentious style engages the reader in the unfolding revelation that prevailing business models are wrong. If, as she maintains, the misconceptions propagated by the consulting industry underlie many business problems today, a fresh approach is needed. Readers will be intrigued by her thesis that no principles apply universally, and that companies that hire consultants to think for them are courting doom. Her message that consultants can contribute to "a two-way relationship" offers a hopeful contrast to her earlier warnings. Although Phelan belabors her main points, her caution against relying on "one size fits all" advice rings true.
I'm Sorry I Broke Your Company
View in iTunes
  • $9.99
  • Available on iPhone, iPad, iPod touch, and Mac.
  • Category: Management & Leadership
  • Published: Dec 05, 2012
  • Publisher: Berrett-Koehler Publishers
  • Seller: Berrett-Koehler Publishers, Inc.
  • Print Length: 224 Pages
  • Language: English
  • Requirements: To view this book, you must have an iOS device with iBooks 1.3.1 or later and iOS 4.3.3 or later, or a Mac with iBooks 1.0 or later and OS X 10.9 or later.

Customer Ratings

We have not received enough ratings to display an average for this book.