Opening the iTunes Store.If iTunes doesn't open, click the iTunes application icon in your Dock or on your Windows desktop.Progress Indicator
Opening the iBooks Store.If iBooks doesn't open, click the iBooks app in your Dock.Progress Indicator

iTunes is the world's easiest way to organize and add to your digital media collection.

We are unable to find iTunes on your computer. To download from the iTunes Store, get iTunes now.

Already have iTunes? Click I Have iTunes to open it now.

I Have iTunes Free Download

Reaching Excellence in Healthcare Management

This book can be downloaded and read in iBooks on your Mac or iOS device.


Learn what Baldrige winners and other outstanding healthcare organizations do and how they do it. Reaching Excellence in Healthcare Management is a handy guide for healthcare managers, nurse leaders, physician executives, and department heads.
Quality is high at excellent healthcare organizations. Employees love where they work. Patients consistently check the top box on satisfaction surveys. Profits are increasing even as costs are going down. Sound impossible? It’s not.
The short, focused chapters of Reaching Excellence provide a checklist for high performance. The book describes what each part of the organization must do, how to measure success, and how to continually improve performance.

Learn how high-performing organizations answer these questions and many more: How does a healthcare organization (HCO) start its cultural transformation? How does an HCO ensure accurate diagnosis? - How does an HCO recruit physicians? What builds medical staff loyalty? How does an HCO start the move toward excellent nursing? Where do we get the money for knowledge management? What’s the new model in human resources management? What’s the role of incentive compensation? How do excellent HCOs surpass Ritz-Carlton in service? How can an HCO control overhead costs? How are capital investment requests prepared and reviewed? Can multihospital systems contribute to marketing and strategy?

Reaching Excellence in Healthcare Management
View in iTunes
  • $74.99
  • Available on iPhone, iPad, iPod touch, and Mac.
  • Category: Medical
  • Published: Aug 01, 2010
  • Publisher: Health Administration Press
  • Seller: Foundation of ACHE
  • Print Length: 345 Pages
  • Language: English
  • Requirements: To view this book, you must have an iOS device with iBooks 1.3.1 or later and iOS 4.3.3 or later, or a Mac with iBooks 1.0 or later and OS X 10.9 or later.

Customer Ratings

We have not received enough ratings to display an average for this book.