Systematic Problem Solving for Managers

PROBLEM SOLVING CAPABILITY IS A CAREER DIFFERENTIATOR

Those of us who can rapidly solve complex problems in business most effectively will have careers that far exceed those of others.

As you already know, you differentiate yourself from others through the problems you solve. So this fundamental skill of problem solving is required by every single manager who wishes to populate his or her CV with those compelling differentiation points.

WHAT THIS BOOK IS ABOUT

In this text, the author presents tools and a 5 step process we can all use as part of our day to day work to deal with and resolve 'event' based problems through getting to the real cause.

He addresses both the psychological aspects of problem solving, as well as the technical elements of the methods used to help you to master the skills of cause and effect analysis and treatment.

If you are a Lean Six Sigma practitioner of any level, you will find that this book expands upon the toolkits of those methodologies. It adds the context of one-off event based problems to your portfolio of problem solving and business improvement skills.

WHO IT WAS WRITTEN FOR

The book will provide enormous value to:

+ Business improvement leaders

+ Line managers and process owners

+ Lean Six Sigma practitioners (Green Belts, Black Belts and Master Black Belts)