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The Zappos Miracle

People-Centric Management Strategies for a Post-Web 2.0 World

This book can be downloaded and read in Apple Books on your Mac or iOS device.


With its Twittering CEO, two-thousand-dollar Quit-Now bonus for new hires, afternoon parades and head-shaving events, the online shoe retailer has captured the attention of business and popular media alike. In 2010, Zappos ranked #15 in Fortune Magazine's Annual “100 Best Companies to Work For” list, and was selected as the Most Innovative Retailer of the Year by the National Retail Federation. Also, the company has been featured on popular TV programs such as ABC Nightline, 60 Minutes, and The Oprah Winfrey Show.

Customer Reviews


What an incredible book about an incredible company! I couldn't put it down! I was transported instantly back to 6 years ago when at my own company we brought in massage every Friday-had a huge bowl of rubber bands that were frequently shot across the room to ease stress-to after hours Halo & Call Of Duty games played by anyone that wanted to stay. Friday nights at a local karaoke club where we bought the drinks for employees & spouses. The companyvi co-founded, Aluria, was acquired by Earthlink in 2005 & I'm now creating a new corporate culture for a 55 year old company! This book is EXACTLY what today's new company needs to know to thrive. Read it. Live it-own it. THIS is what it's all about! -Jamie (Garrison) Southworth

The Zappos Miracle
View in iTunes
  • $9.99
  • Available on iPhone, iPad, iPod touch, and Mac.
  • Category: Management & Leadership
  • Published: Oct 15, 2010
  • Publisher: Robertson Publishing
  • Seller: Ingram DV LLC
  • Print Length: 126 Pages
  • Language: English
  • Requirements: This book can only be viewed on an iOS device with Apple Books on iOS 12 or later, iBooks 1.3.1 or later and iOS 4.3.3 or later, or a Mac with iBooks 1.0 or later and OS X 10.9 or later.

Customer Ratings