by Ashridge Business School
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Managing people to get the best out of them is a skill which shouldn’t be taken lightly. It’s not just about sitting down once a year for an appraisal. Each member of your team will be different and will need to be motivated in different ways. Do you understand what makes each member of your team tick? Managers need emotional intelligence as well as coaching skills and the ability to give feedback regularly.
|1||CleanWhose standards are they anyway? - Ashridge Journal Article||Performance management in the public sector is too concerned with process at the expense of outcomes. By focusing inwardly on how performance is achieved, the public sector is failing to address external benchmarks or standards. Drawing on research in leadership and sports, Jon Teckman and Andy Adcroft outline how a competitive edge could be developed within the public sector to enhance the performance management process.||4/30/2010||Free||View in iTunes|