Bridging The Gap Bridging The Gap
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Bridging the gap is an all-new podcast hosted by CEO Matt Reiner focused on bringing together leaders from the finance and the technology industries to focus on innovating the financial services industry.
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Building Trust in Your Brand with Roger Martin
In this episode of Bridging the Gap with your host, Matt Reiner invites you to explore the transformative power of strategic branding alongside our guest, Roger Martin. Together, they embark on a journey through the intricate world of entrepreneurship, offering invaluable guidance tailored to empower financial advisors on their path to success.
Throughout the conversation, Roger and Matt highlight the importance of crafting a brand identity deeply rooted in authenticity and aligned with core values. By tapping into Roger's expertise, listeners gain actionable strategies for harnessing the power of storytelling to forge meaningful connections with clients.
As the episode unfolds, listeners are treated to three key takeaways to propel their branding efforts forward. First and foremost, the importance of rigorous testing and validation before committing resources to branding initiatives is emphasized, highlighting the need for a clear and trustworthy brand identity. Secondly, the significance of early investment in skilled professionals who embody the ethos of your brand is underscored, ensuring seamless storytelling that resonates with your audience. Lastly, adopting a communication approach rooted in empathy emerges as a cornerstone for building trust and forging lasting connections with clients.
We explored the transformative power of strategic branding with expert insights from Roger Martin, empowering financial advisors to craft authentic and impactful brand identities. Join us next time as we continue our journey toward advisor success through actionable strategies and inspiring conversations. Tune in for more valuable insights and guidance!
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Breaking Barriers with Lindsey Lewis on Revolutionizing the Financial Industry
In this episode of 'Bridging the Gap,' Lindsey Lewis and Matt Reiner delve into the intricacies of the financial advising landscape, shedding light on the challenges and prospects that define the industry's current state. Lindsey shines a light on the industry's struggle with new advisors dropping out and the imminent wave of retirements. She stresses the need for diversity, especially with women gaining more financial influence by 2030. Both Lindsey and Matt emphasize the importance of client communication amidst industry shifts, reminding us that financial advising is more about relationships than just numbers.
They talk about succession planning, mentorship for women, and help to debunk the myth of finance being a boys-only club. Lindsey pushes for inclusivity and proactive hiring to keep talent within firms, while also talking about the changing expectations of younger professionals and how firms need to adapt. They discuss how transparency and a focus on values are reshaping recruitment and retention strategies in the industry.
This episode highlights the need for mentorship to improve retention rates, looking beyond traditional talent pools for recruits, and fostering inclusive cultures within firms. They stress the value of mentorship and support from male allies and recommend resources like 'Boundaries' by Melissa Urban to navigate personal and professional boundaries. The bottom line: the financial advising industry needs to evolve with a fresh narrative that reflects its diverse talent and potential.
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Sarah Woodward's Strategic Approach to AI and Automation
In this episode of Bridging the Gap with Matt Reiner and Sarah Woodward, an expert in workflow automation and AI, provides valuable insights into the incremental approach to automation and its transformative impact on businesses. Through discussions on fostering innovation within large corporations like Home Depot and Coca-Cola, we uncover the keys to driving continuous improvement and embracing a proactive mindset. Sarah emphasizes the importance of leadership buy-in and structured learning plans to navigate the complexities of innovation effectively.
As we delve deeper into the strategic use of automation in client experiences and meeting preparations, Sarah highlights the interplay between AI technology and human interaction. We explore the ethical considerations surrounding AI integration and the balance between efficiency and privacy. With practical advice on starting small, keeping it simple, and prioritizing continuous learning, Sarah empowers listeners to harness the potential of AI while navigating its challenges.
Join us as we bridge the gap between technological advancement and business growth, guided by Sarah's expertise and actionable insights. Together, we'll explore how automation and AI can revolutionize workflows and drive success in businesses of all sizes. Don't miss out on this enlightening conversation with Sarah Woodward, where we uncover the transformative power of technology in today's evolving landscape.
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Leading with Trust: Mary Schmid's Insights on Change and the Brain
In the latest episode of the 'Bridging the Gap' featuring Mary Schmid, trainer for financial services professionals to translate brain science to powerfully lead meaningful conversations that build trust and long lasting partnerships. Matt and Mary delve into the neuroscience of leadership and effective communication strategies. They highlight the importance of establishing an emotional connection within the first 60 seconds of interaction, known as the 'golden minute,' to engage and captivate an audience.
Their conversation extends to exploring how leaders can foster connections to unlock individual potential, navigate psychological barriers to change, and apply brain science principles to enhance client interactions. From their rich dialogue comes actionable insights for professionals in the field: engage in co-creative conversations that prioritize collaboration and shared understanding, fostering deeper relationships and client involvement. Prepare clients for change by acknowledging the uncertainty it triggers in the brain, guiding them through resistance with gentle questioning, and positioning oneself as a supportive thinking partner. Employ thoughtful and targeted questions that encourage collaboration and introspection, enabling clients to explore their emotional responses to financial decisions and addressing fears and biases effectively. This conversation highlights the significance of integrating neuroscience principles into communication strategies, emphasizing trust-building and clarity as foundational elements in cultivating successful client relationships.
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Elle Petrillo's Strategies for Building a Powerful Personal Brand
In the latest episode of Bridging the Gap Matt Reiner and guest Elle Petrillo dive deep into the realm of personal branding within our industry. Elle emphasizes the significance of crafting a well-defined personal brand, emphasizing that it extends beyond aesthetics to encompass the formalization, digitization, and monetization of one's reputation. Throughout their conversation, they stress that effective personal branding should revolve around meeting the needs of a specific target audience, compressing the trust timeline, and facilitating crucial financial decisions for clients. Matt opens up about the challenges of identifying a target audience and reinforcing the timeless nature of personal branding, underscoring that it's never too late to embark on the journey of building one's brand.
Elle and Matt jump into the impact personal branding can have on professional success, extending to speaking fees, networking opportunities, and overall industry recognition. They explore actionable strategies for brand building, including deeply understanding one's audience, crafting resonant content, and leveraging speaking engagements to showcase expertise. Elle also highlights directing your brand's focus towards serving others rather than yourself, tailoring your messaging to a detailed client avatar to ensure maximum resonance and prompt action and embracing a multifaceted approach to personal branding, incorporating both online and offline elements to establish credibility, nurture relationships, and foster long-term business growth.
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Embracing Change in Transcription Technology with Corey Westphal
In the latest episode of Bridging the Gap, Corey Westphal founder and CEO of Mobile Assistant joins Matt Reiner to delve into the transformative impact of technology innovations in the fintech space. They explore topics like open APIs, AI in speech-to-text services, and the importance of accurate data capture. Corey emphasizes the need for advisors to adapt to new technologies and advocates for integrating efficient practices into existing platforms.
Throughout the discussion, Corey stresses the significance of structured post-meeting documentation and offers solutions like dictation templates to streamline processes. The conversation also highlights the importance of the cloud in enabling scalable infrastructure and addresses marketing strategies to illustrate the necessity of accurate transcription tools.
Looking to the future, Corey and Matt explore the potential of open architecture to revolutionize data sharing among systems, emphasizing the human element in fostering innovation. Corey points out the need for advisors to utilize existing integrations, prioritize structured data capture, and embrace open architecture to enhance interoperability and streamline workflows.
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Customer Reviews
Bringing in different pespectives
Equal parts of enlightening and enjoyable with new ideas and trends from progressive thinkers!
Actionable advice to improve
Finally there is a podcast that gives actionable advice on how to improve my firm and practice. Keep the great content and value coming!