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Creating Disney Magic

By Lee Cockerell

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Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.

Customer Reviews

Great podcast

Lee’s wisdom and insight on leadership are incredible. The podcast format is perfect. Great questions and insightful answers from Lee. It’s a brief 15 minutes that’s perfect for my commute time. Lee’s style in how he answers the questions always is straight forward and give great insights on how to move forward.

One of my professional hero’s

Lee, I just wanted to be able to publicly thank you for everything you’ve done. I worked for Disney for a total of 14-years, and I was fired in May of this last year (2018). At the time, this was the worst thing that ever happened to me. I read your first book a few years ago when I still worked there. I tried very hard to to apply the principles to my daily routine, however, Disney has changed SO MUCH since your retirement. My attempts ultimately ended my career, fast forward almost a year and I’ve joined a wonderful new company and in LESS than 8 months I’ve been selected to participate in a management training program. I attribute my work attitude to the skills I learned from your books. I’m now 26 episodes into this podcast and listen to you on my commute and even when I’m working out in the gym. We met many years ago (2004) when I was a member of the college program working at the Wide World of Sports. My girlfriend at the time and I sold you a hotdog and talked with you for less than five minutes about the pin trading program...a week later we were leaving the gym in normal clothes with no ID/name tags and passed you and Mr. Williams in the hallway...we said hello and you stopped for a moment an recalled exactly who we were, where we met, and what we spoke about. That experience shaped my professional career for a long time. I hope to cross paths with you again someday soon at a live lecture. Have the best day, and thank you!!!

Fantastic advice

Rather than speak to general theories and topics, Lee and Jody give fantastic, practical, actionable advice. I recommend the show to others all the time.

Creating Disney Magic
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Customer Ratings