Dispatch in Depth
By Dispatch in Depth
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"Dispatch in Depth" is the only podcast that delves into the why and how of emergency dispatch. Each episode we will talk with a different researcher about the work they’re doing to make emergency dispatch as safe and effective as possible worldwide. “Dispatch in Depth” is the official research podcast of the International Academies of Emergency Dispatch.
||CleanHandling Psychosocial Callers with Heinz Novosad||Isabel talks with Heinz Novosad, an instructor, implementer, and reviewer for IAED. They discuss EMS in Austria, research Heinz conducted on callers with psychosocial issues, and how emergency dispatchers can increase their awareness of such problems.||9/18/2018||Free||View in iTunes|
||CleanResuscitate Me One More Time with Dr. Matthew Levy||Isabel talks with Dr. Matthew Levy, Medical Director of the Howard County Department of Fire and Rescue Services. They discuss the traits of high quality CPR, steps to improving the entire emergency response system,||9/4/2018||Free||View in iTunes|
||CleanMixed Messages with Dr. Elizabeth Ellcessor||Isabel talks with Dr. Elizabeth Ellcessor, an assistant professor of media studies at the University of Virginia. They discuss the importance of accessibility in media, technological evolution in dispatch centers, and public expectations about 911.||8/21/2018||Free||View in iTunes|
||CleanPlaying with Fire 7 with Gary Galasso||Isabel talks with Gary Galasso, retired Deputy Fire Chief and current chair of IAED’s Fire Council of Standards. They discuss FPDS version 7, including new protocols, what changes were made, and what spurred those changes. - -||8/7/2018||Free||View in iTunes|
||CleanRoboDispatcher with Nick Nudell||Isabel talks with Nick Nudell, interim EMS chief for UC Health in Colorado and the chief data officer for The Paramedic Foundation. They discuss the difference between artificial intelligence and machine learning,||7/24/2018||Free||View in iTunes|
||CleanAn Emergency by Any Other Name with Ross Rutschman and Ken Hotaling||Isabel talks with Ross Rutschman and Ken Hotaling, two implementations experts and program administrators with Priority Dispatch. They discuss cultural differences in handling emergencies, how the protocol is implemented in other countries,||7/10/2018||Free||View in iTunes|
||CleanBridging the Gap with Tony Guido||Isabel talks with Tony Guido, a program administrator for Priority Dispatch. They discuss the value of positive feedback, bridging the gap between communication centers and first responders, and tangible benefits of achieving ACE. -||6/26/2018||Free||View in iTunes|
||CleanThe Heart of the Matter with Dr. Chris Olola||Isabel talks with Dr. Chris Olola, the director of research and biomedical informatics at the IAED. They discuss the role of emergency dispatch in patient care, heart attacks coded as ALPHA at dispatch, and the future of the research team. - -||6/12/2018||Free||View in iTunes|
||CleanThe Rest of the Story with Sherri Stigler||Isabel talks with Sherri Stigler, Training and Operations Manager for Waukesha County Communications. They discuss Sherri's background in emergency communications, how giving emergency dispatchers closure reduces burnout,||5/29/2018||Free||View in iTunes|
||CleanSilence is Not Always Golden with Dr. Heidi Feldman||Isabel talks with Dr. Heidi Feldman, a conversation analyst at Northeastern University. They discuss active silent callers, the four-second rule, and qualitative research. - - For Your Information: - The “Four-Second Rule” for Identifying the Act||5/15/2018||Free||View in iTunes|
||CleanMeasure Twice Dispatch Once with Vincent Robbins||Isabel talks with Vincent Robbins, president and CEO of MONOC. They discuss why objective measurement is so important, the problems associated with using lights and sirens in an emergency response, and the steps to help local leaders and community memb.||5/1/2018||Free||View in iTunes|
||CleanCome Together Right Now Over Research with Dr. Louisa Stark and Heather Coulter||Isabel talks with Dr. Louisa Stark, professor of human genetics and director of the Genetic Science Learning Center, and Heather Coulter, Community Liaison for the Community Outreach and Collaboration Core of the Center for Clinical and Translational S.||4/10/2018||Free||View in iTunes|
||CleanThe Bright Side of Q with Kevin Pagenkop||Isabel talks with Kevin Pagenkop, a member of the ED-Q Council of Standards. They discuss how ED-Qs experience stress differently than line dispatchers, how giving positive recognition can help combat “the sponge effect,||3/27/2018||Free||View in iTunes|
||CleanRespect Resistance with Mike Taigman||Isabel talks with Mike Taigman, Improvement Guide for FirstWatch. They discuss how data can be used to reduce human suffering, the benefits of listening to people who are resistant to change, and EMS Agenda 2050. - - For Your Information: -||3/13/2018||Free||View in iTunes|
||CleanA Room Full of Nerds with Dawn Faudere and Rich Lindfors||Isabel talks with Dawn Faudere, Operations Supervisor at Johnson County Emergency Communications, and Rich Lindfors, Total Quality Improvement Manager at Richmond Ambulance Authority. They discuss what it’s like to be an amateur in research,||2/27/2018||Free||View in iTunes|
||CleanBends in the Pipe with Allen Siorek||Isabel talks with Allen Siorek, retired Gainesville Fire Rescue District Chief. They discuss the research projects required for graduation from the National Fire Academy's Executive Fire Officer Program, how realistic NFPA response time standards are,||2/13/2018||Free||View in iTunes|
||CleanProfessor Popsicle Dives Again with Dr. Gordon Giesbrecht||Isabel talks with Dr. Gordon Giesbrecht, also known as Professor Popsicle, the world’s foremost authority on freezing to death. They discuss the ethics of freezing people, the 1-10-1 principle, and the best way to get out of a sinking vehicle. -||1/30/2018||Free||View in iTunes|
||CleanYou’ve Got Me Doing Emotional Labor with Dr. Sharon Mastracci and Ian Adams||Isabel talks with Dr. Sharon Mastracci, an expert in emotional labor, and Ian Adams, a doctoral student and former law enforcement officer. They discuss the role of emotional labor in emergency dispatch, the correlation between high emotional labor and.||1/9/2018||Free||View in iTunes|
||CleanO Come, All Ye Burned Out with Kim Rigden||Isabel talks with Kim Rigden, psychology enthusiast and the associate director of accreditation at IAED. They discuss the importance of positive psychology in a field as stressful as emergency dispatch, the concept of feedforward,||12/27/2017||Free||View in iTunes|
||CleanStroke of Genius with Chuck Gipson||Isabel talks with Chuck Gipson, Quality and Education Manager for MEDIC EMS. They discuss how emergency dispatchers were instrumental in getting the prehospital stroke alert off the ground, the importance of getting a stroke patient help as soon as pos.||12/12/2017||Free||View in iTunes|
||CleanHow to Train Your Dispatcher with Bonni Stockman and Jordan Sebresos||Isabel talks with Bonni Stockman, the associate director of instructor services for IAED, and Jordan Sebresos, a senior instructional designer for Priority Dispatch. They discuss training needs in a dispatch center,||11/28/2017||Free||View in iTunes|
||CleanWe Got Rhythm with EJ Hinterman and Holly Downs||Isabel Gardett talks with EJ Hinterman, captain of the Draper City Fire Department, and Holly Downs, a training coordinator for Salt Lake Valley Emergency Communications Center, about a metronome study they both recently participated in.||11/14/2017||Free||View in iTunes|
||CleanWhose Triage Is It Anyway? with Dr. Conrad Fivaz and Gigi Marshall Knight||Isabel talks with Dr. Conrad Fivaz, the clinical director of Priority Solutions, and Gigi Marshall Knight, Emergency Communication Nurse System (ECNS) program administrator. They discuss the goals of secondary triage,||10/31/2017||Free||View in iTunes|
||CleanPolice Research Academy with Chris Knight and Meghan Broadbent||Isabel Gardett talks with Chris Knight, a member of the Police Council of Standards for the International Academies of Emergency Dispatch (IAED), and Meghan Broadbent, a research data analyst for IAED. They discuss how to balance data from research wit.||10/17/2017||Free||View in iTunes|
||CleanCardiac Arrested Development with Marc Gay||Isabel talks with Marc Gay, one of the world’s foremost experts on CPR and resuscitation. They discuss the levels of evidence for which resuscitation research qualifies, when to use ventilation first and when to use compressions first,||9/27/2017||Free||View in iTunes|
||CleanDial T for Transfer with Ivan Whitaker||Isabel talks with Ivan Whitaker, Medical Program Director for Priority Dispatch Corp. They discuss the need for protocols that deal specifically with inter-facility transfers, the importance of research-based evidence to justify an ambulance ride to in.||9/27/2017||Free||View in iTunes|
||CleanDawn of Emergency Dispatch Research with Brett Patterson||Isabel talks with Brett Patterson, the chair of the Medical Council of Standards for the IAED. They discuss the why and how of getting involved with research, what it means that a dispatch system is “evidence-based,||9/26/2017||Free||View in iTunes|
This is a great podcast. I have learned a lot from each episode, and the guests are really interesting!
Easy to Digest
This is a great podcast series for anyone interested in emergency dispatch. It takes a very academic subject (scientific research) and makes it easy to digest through practical application.
Unique perspective on current Emergency Dispatch
Great podcast about real data and studies by the International Academies of Emergency Dispatch. This posthaste gives you an idea of all that goes into data analytics about a sensitive and important subject of Emergency Dispatch.