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Subscribed Podcast

By Zuora

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Description

In the only podcast dedicated to the ‘Subscription Economy’, hosts Tom Krackeler and Rachel English talk to innovators, entrepreneurs, and analysts about the business shift towards recurring revenue. (Customer Success Radio is now Subscribed podcast).

Customer Reviews

Great podcast on customer support and experience

I have been listening to this podcast from the start and get a lot of benefit from each episode. The conversations are high level but with practical tactics that any company can use to improve their relationships with customers. The discussion is focussed and to the point with actionable information that will get you thinking on steps you can take to improve the support and experience of your customers. I highly recommend this podcast for any person interacting with customers.

Great podcast and high quality production

I enjoy listening to these episodes on my commute. It’s the perfect length and I always walk away with a few solid nuggets to take away and implement. Rachel and Tom have a nice dynamic and all of the guests have been top notch. I’d recommend this to anyone who interfaces with customers or for anyone who works at a customer success driven company.

High Quality Podcast on Customer Success

I find this podcast to be a high quality show on the emerging space of customer success. Tom and Rachel are very good hosts and moderators. The topics have been very relevant to me in my training and customer success roles. And I find the shows to be entertaining and educational.

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Customer Ratings