In The Service
By Kath & Jan
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Kath & Jan, two rad chicks in New York City with a combined 20 years of service experience host a podcast about the industry from the front of house perspective.
||CleanEpisode 38: I'm The Most Honest Person You'll Meet in the Service Industry' ft. Eliza Kingsbury||Eliza Kingsbury joins us and talks about entering the service industry as a coat check, transitioning to a cocktail server and eventually working as a bartender in an immersive theater experience! She's served everyone from Madonna to Bill Nye (though honestly, we are more excited by Bill Nye) and always tells the truth when she messes up an order, even if that order is for Gerard Butler! When she's not behind the bar, she's front row center bringing the sketch comedy on one of the longest running teams in NYC, Bridge and Tunnel! Find her on Instagram and Twitter @edewlittle !||5/10/2018||Free||View in iTunes|
||ExplicitEpisode 37: ‘Roncali 1000’ ft. Pat Hague||Chef Pat Hague discusses keeping ingredients simple while amplifying their elegance, walking in 28 inches of snow to make a super service possible and why cross training staff creates a stronger and more collaborative environment||4/11/2018||Free||View in iTunes|
||ExplicitEpisode 36: 'You Gave Your Camera to a Pirate- What Do You Expect?' ft. Patrick Reidy||Are people really as mean as we think they are before they have coffee? Is working in Times Square as brutal as we would expect? Would you ever give tours as a Pirate again? Listen as we chat with Patrick Reidy about his entrance into service via a green apron, working in a chain in Times Square and what shows you can catch him in on stages across NYC!||4/3/2018||Free||View in iTunes|
||ExplicitEpisode 35: 'I Dare You To Take This Job' ft. Mel Stachs||Mel Stachs has been in the industry longer than she hasn't. Her work ethic and no b******t attitude helped her become a talented and lucrative asset in the sales department. Despite all her achievements, after being in the industry for 23 years, she wanted out. Mel chats about what it's like feeling the burnout, solely going through the motions and why she decided to leave service behind once and for all.||3/6/2018||Free||View in iTunes|
||ExplicitEpisode 34: 'In The Small Town of Manhattan' ft. Justin McManus||Justin McManus shares what it's like being part of the legacy of NYC's McManus, his early start and passion for the industry and the time when he toured with the New York Yankees!||3/1/2018||Free||View in iTunes|
||ExplicitEpisode 33: Riff Raff Street Rat ft. Carly Jane Hoogendyk||Working in cabarets, clubs and coffee shops, Carly Hoogendyk has seen it all. She tells us what it was like to be part of the party as a shot girl and the other end of the spectrum - working in a coffee shop with few customers. She shares her celebrity stories and her new role working as a producer at the new comedy club, Caveat in NYC!||2/7/2018||Free||View in iTunes|
||ExplicitEpisode 32: 'It Was About Filling The Size 0 Dress' ft. Sydnee Washington||After having spent over a decade working in nightclubs in NYC, Sydnee Washington joins Kath & Jan to tell them how she got her start. We talk about champagne bottles that cost more than our rent and the art of the hustle. Check out Sydnee's podcast, The Unofficial Expert on iTunes too!||2/2/2018||Free||View in iTunes|
||ExplicitEpisode 31: 'What Would You Do With a Case of Melons?' ft. Aleishe Baska||From social work to fine dining, AB changed gears and decided to follow her passion for pastry. She shares why she left New York City to pursue educating future pastry chefs.||1/16/2018||Free||View in iTunes|
||ExplicitEpisode 30: Chefs Can Have Lives? ft. Ben Randall||Ben Randall, host of In The Weeds podcast joins Kath & Jan for their 30th episode! They chat about what happens behind the scenes in a kitchen, why you need to fake it til you make it and how Chefs are able to have lives outside the kitchen!||1/3/2018||Free||View in iTunes|
||ExplicitEpisode 29: 'They Taught Me How To Make A Cosmo' ft. Alina Konon||Alina Konon joins Kath & Jan and discusses how she got her first bartending job in NYC with no experience, why working at an after hours club is maybe not such a good idea and her creative career outside of bartending!||12/28/2017||Free||View in iTunes|
||ExplicitEpisode 28: "I Was Also a Hostess in Boston" ft. Anna Roisman||What do Anna Roisman, Kath & Jan all have in common? They were hostesses in Boston!||12/6/2017||Free||View in iTunes|
||ExplicitEpisode 27: 'I’m Not Asking For a Dog Fart Shot' ft. Katharine Heller||Kath & Jan are joined by Katharine Heller who admits that she would rather be hosting the party rather than attending it. Katharine, the creator and host of the hit storytelling podcast, Tell The Bartender has seen and heard it all. She chats about bartending in the nineties pre online dating, what it was like working right after 9/11 and why it's important to know what a Wet Martini is!||11/27/2017||Free||View in iTunes|
||ExplicitEpisode 26: Eating on the Subway is Gross and We've All Done it ft. Joanna Shaw Flamm||Doritos are not dinner! Joanna Shaw Flamm joins Kath & Jan to talk about how to prioritize taking care of yourself when you work in the industry. Since many of us are used to putting guests first, we often forget about our own needs...||11/14/2017||Free||View in iTunes|
||ExplicitEpisode 25: In the Service LIVE ft. Crystal Beth, Jay Neal and Nico Russell||Episode 25: In the Service LIVE ft. Crystal Beth, Jay Neal and Nico Russell||11/6/2017||Free||View in iTunes|
||ExplicitEpisode 24: The Staff Stops Seeing the Manager as a Human Being ft. Eddie||Episode 24: The Staff Stops Seeing the Manager as a Human Being||10/24/2017||Free||View in iTunes|
||ExplicitEpisode 23: The Return of the Double Redbreast ft. Chuck||Episode 23: The Return of the Double Redbreast ft. Chuck||10/18/2017||Free||View in iTunes|
||ExplicitEpisode 22: "I Smelled like Cake for 6 Months" ft. Emma Kobolackis||Episode 22: "I Smelled like Cake for 6 Months" ft. Emma Kobolackis||9/28/2017||Free||View in iTunes|
||ExplicitEpisode 21: "Table 99 Needs Water" ft. Jose||Episode 21: "Table 99 Needs Water!" ft. Jose||8/30/2017||Free||View in iTunes|
||ExplicitEpisode 20: 'We Left an $100 Tip' ft. Matt DeCaro||Episode 20: 'We Left an $100 Tip' ft. Kath & Jan||8/23/2017||Free||View in iTunes|
||ExplicitEpisode 19: 'Instant Gratification All Night Long' ft. Elsa DeTripp||Episode 17: 'Instant Gratification All Night Long' ft. Elsa DeTripp||8/17/2017||Free||View in iTunes|
||ExplicitEpisode 18: 'It's Saturday Night in New York City' ft. Frankie the Chin||Episode 18: 'It's Saturday Night in New York City' ft. Frankie the Chin||8/8/2017||Free||View in iTunes|
||ExplicitEpisode 17: In The Service: LIVE and on the Floor||Episode 17: In The Service: LIVE and on the Floor||8/1/2017||Free||View in iTunes|
||ExplicitEpisode 16: 'I Spilled Wine on a Baby' Ft. Andrew Kimler||Episode 16: 'I Spilled Wine on a Baby' Ft. Andrew Kimler||7/21/2017||Free||View in iTunes|
||ExplicitEpisode 15: 'I've seen people eat entire meals, complain about everything & return!' ft. Brian Russo||Episode 15: 'I've seen people eat entire meals, complain about everything & return!' ft. Brian Russo||7/11/2017||Free||View in iTunes|
||ExplicitEpisode 14: 'Wait, So I Can Ask For Help?' - Ft. John Zachary Townsend||Episode 14: 'Wait, So I Can Ask For Help?' Ft. John Zachary Townsend||6/29/2017||Free||View in iTunes|
||ExplicitEpisode 13: 'Nightmares in Bed and on the Floor ... it's worse than you think' ft. Izze Gibson||Episode 13: 'Nightmares in Bed and on the Floor ... it's worse than you think' ft. Izze Gibson||6/22/2017||Free||View in iTunes|
||ExplicitEpisode 12: "Heartbreak and Water Damage" Ft. Zahra Tangorra||Episode 12: "Heartbreak and Water Damage" Ft. Zahra Tangorra||6/13/2017||Free||View in iTunes|
||ExplicitEpisode 11: "Alfalfa Sprouts, but not that kind!" Ft. Chef Jay||Episode 11: "Alfalfa Sprouts, but not that kind!" Ft. Chef Jay||6/7/2017||Free||View in iTunes|
||ExplicitEpisode 10: "There was a trail of vomit throughout the restaurant" ft. Jorja Hudson||Episode 10: "There was a trail of vomit throughout the restaurant" ft. Jorja Hudson||5/31/2017||Free||View in iTunes|
||ExplicitEpisode 9: "CORNER! How to Avoid Getting Spilled On (or stabbed) ft. Levi Austin||Episode 9: "CORNER! How to Avoid Getting Spilled On (or stabbed) ft. Levi Austin||5/23/2017||Free||View in iTunes|
||ExplicitEpisode 8: "Tipping Culture" ft. Ian Griffin Adams||Episode 8: "Tipping Culture" ft. Ian Griffin Adams||5/16/2017||Free||View in iTunes|
||ExplicitEpisode 7: "Adultery With a Side of Beef Stroganoff"||Episode 7: "Adultery With a Side of Beef Stroganoff"||5/9/2017||Free||View in iTunes|
||ExplicitEpisode 6: 'Experience Versus Experienced' ft. Chris Burns||Episode 6: 'Experience Versus Experienced' ft. Chris Burns||5/2/2017||Free||View in iTunes|
||ExplicitEpisode 5: 'Women in the Industry' ft. Charlie||"Women in the Industry" ft. Charlie||4/24/2017||Free||View in iTunes|
||ExplicitEpisode 4: "Waitress Was Mean" - Our favorite Yelp reviews about ourselves and our co-servers feat. Jen||Our favorite Yelp reviews - about ourselves and our co-servers ft. Jen||4/17/2017||Free||View in iTunes|
||ExplicitEpisode 3: "The Cool Kids Table At Family Meal: Restaurant Subculture" ft. Audrey Stanfield||Episode 3: "The Cool Kids Table At Family Meal: Restaurant Subculture" ft. Audrey Stanfield||4/10/2017||Free||View in iTunes|
||ExplicitEpisode 2: "Welcome to the Industry" ft. Ursula||Kath and Jan discuss their experience in the service industry and how working in restaurants has helped them hone serving and life skills. This episode features special guest, Ursula who discusses what it was like serving in New York as someone who had||4/3/2017||Free||View in iTunes|
||ExplicitEpisode 1: "So You're a Real Waitress?"||Welcome to In The Service, a podcast about the Service Industry from the front of house perspective. Meet your hosts, "Kath" and "Jan" who are two rad chicks living and serving in New York City. They'll tell you everything, except their real names.||3/19/2017||Free||View in iTunes|
So excited for more tales!
Hilariously Accurate Depiction!!
Such a comical, relatable and real world perspective into the day to day minds of the front-of-house staff at NYC restaurants ! I love it and I love you Kath and Jan!!!
THIS PODCAST IS LIFECHANGING. LIFECHANGING!!!