By Tony Winyard
To listen to an audio podcast, mouse over the title and click Play. Open iTunes to download and subscribe to podcasts.
Each episode of Exceeding Expectations features an interview with a person that loves their work and tries to far exceed the expectations of their clients. This results in a win-win situation for the person doing the work and for the client. The client is delighted that they received more than they expected which often leads to them writing fabulous testimonials and passing on more referrals to their friends and business associates. It also results in the work being more enjoyable. That is the aim of show - to inspire listeners to come up with ways to over deliver to their clients; to create things that aren’t typically being done by most in their industry. The episodes will feature people in many different industries that will give you ideas for things you could tweak slightly, to use for your business. To give you something very unique in your industry. Obviously not all the ideas will work for you but some will and some will require a little creative thinking to get them to fit for your clients
||CleanEpisode 22 - Alastair Greener||Making Business Personal||2/19/2019||Free||View in iTunes|
||CleanEpisode 21 - Kelly Tyler & Helena Holrick||Building a business on your terms||2/12/2019||Free||View in iTunes|
||CleanEpisode 20 - Tom Ross||The Honest Entrepeneur||2/5/2019||Free||View in iTunes|
||CleanEpisode 19 - Mark Sanborn||The Fred Factor||1/29/2019||Free||View in iTunes|
||CleanEpisode 18 - Kirk Bowman||The Visionary of Value||1/22/2019||Free||View in iTunes|
||CleanEpisode 17 - Jane Blackman||Celebrating Life||1/15/2019||Free||View in iTunes|
||CleanEpisode 16 - Gerry Brown||When a customer wins, nobody loses||1/8/2019||Free||View in iTunes|
||CleanEpisode 15 - Alan Berg||Why don't they call me?||1/1/2019||Free||View in iTunes|
||CleanEpisode 14 - John DiJulius||The Customer Service Revolution||12/27/2018||Free||View in iTunes|
||CleanEpisode 13 - Jay Baer||Talk Triggers||12/18/2018||Free||View in iTunes|
||CleanEpisode 12 - Nicholas Webb||What Customers Crave||12/11/2018||Free||View in iTunes|
||CleanEpisode 11 - Jackie Handy||Jackie Handy||12/4/2018||Free||View in iTunes|
||CleanEpisode 10 - Joe Calloway||Becoming a category of one||11/27/2018||Free||View in iTunes|
||CleanEpisode 9 - Jim Cerone||"The Perfect Host"||11/20/2018||Free||View in iTunes|
||CleanEpisode 8 - Brendan Hufford||Optimising your client relationships||11/13/2018||Free||View in iTunes|
||CleanEpisode 7 - Katrina Otter||It's better than digging a ditch||11/6/2018||Free||View in iTunes|
||CleanEpisode 6 - Lee Smith||Lee Smith transformed from making wooden boxes to making people disappear from them! He's performed at hundreds of events and loves giving people more than they expect. Links: Web: www.walkaboutmagic.com Facebook:...||10/30/2018||Free||View in iTunes|
||CleanEpisode 5 - Tracy Butterfield||Tracy Butterfield is the founder of Wed-X an event where she brings in experienced and respected wedding professionals to educate others in the industry on how to increase their skills and services they offer in order to give the couples they work a...||10/23/2018||Free||View in iTunes|
||CleanEpisode 4 - Greg Sadler||This episode takes us to Milwaukee in the USA||10/17/2018||Free||View in iTunes|
||CleanEpisode 3 - Kevin Wylie||One of the best photographers in the UK, based in Ayrshire in Scotland.||10/9/2018||Free||View in iTunes|
||CleanEpisode 2 - Josh Withers||How they over-deliver down under||10/2/2018||Free||View in iTunes|
||CleanEpisode 1 - Exceeding Expectations||The first episode||9/27/2018||Free||View in iTunes|
Great Show :)
Fantastic stories. Love it.
I discovered this podcast by chance while searching for something else and glad I did as it has some great stories on it.
So far so good!
The episodes I have heard so far have really given me some good ideas that I can use for my business; thank you.