Future Commerce - Retail Tech at the Speed of Commerce
By Phillip Jackson and Brian Lange
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A retail-focused podcast looking at the future of digital commerce - Conversational Commerce, Augmented/Virtual Reality, Cognitive Commerce, Contextual Commerce, Voice Commerce and more.
||CleanFuture Commerce Episode 63 - "Deep Fakes" - Weaponizing Artificial Intelligence||What happens when you no longer control your own likeness? Is there an ethical line to be crossed with posthumous product spokesmanship? We skirt the line in this episode and get topical - talking about the subject of ethics and artificial intelligence||3/13/2018||Free||View in iTunes|
||CleanFuture Commerce Bonus Episode: Interview with Ecommerce Braintust Podcast: Voice Commerce||We're bringing you a bonus episode - we sat down with Kiri Masters of Ecommerce Braintrust Podcast to talk about the proliferation of voice and voice commerce - and how it's changing the perception of what a brand is and how they engage their customers.||2/28/2018||Free||View in iTunes|
||CleanFuture Commerce Episode 62 - Voice Commerce: Distribution vs. Brand (w/ Ryan MacInnis, Voysis)||Voice is dominating commerce experiences: but is it kitsch or is it kismet? What separates retailers who are implementing voice strategies? Ryan MacInnis of Voysis joins us to talk about how to give your brand a voice in a world spoken by Alexa. Plus: F||2/26/2018||Free||View in iTunes|
||CleanFuture Commerce Episode 61 - We Pay a Visit to Amazon Go||We fulfill a promise to our listeners and provide an in-depth review of Amazon Go - including food, assortment, experience, and how the technology will be applied and extended into the future. Listen now!||2/19/2018||Free||View in iTunes|
||CleanFuture Commerce Episode 60 - An Anagram for Weyland-Yutani Corporation||Creating spaces where privacy reigns supreme, Amazon does healthcare now (because of course), Whole Foods employees are crying at work||2/7/2018||Free||View in iTunes|
||CleanFuture Commerce Episode 59 - "It's Twenty-Bleeping-Eighteen"||Homepod: more like yawn-pod. Plus: retail investment is gaining steam, mobile advertising to overtake traditional advertising, bye bye sales! Nike makes the foam sole more personal.||1/29/2018||Free||View in iTunes|
||CleanFuture Commerce Episode 58 - "Zero Mentions of Omnichannel" - LIVE at NRF 2018||We recap NRF 2018 in a way that only Future Commerce can - LIVE from the show floor at The Big Show! Plus: is retail real estate in trouble? Have we left Omni Channel behind?||1/24/2018||Free||View in iTunes|
||CleanFuture Commerce Episode 57 - Mine Bitcoin with Kodak for Fun and Profit (CES 2018 Review)||"Bitcoin isn't so much a currency as it is a commodity". 2018 is shaping up to be the year of Cryptocurrency - so we dive in a bit thanks to some news from CES 2018. Why should you care as a retailer? Plus: a preview of NRF's The Big Show 2018.||1/15/2018||Free||View in iTunes|
||CleanFuture Commerce Episode 56 - Virtual Reality You Can Feel (w/ Greg Bilsland, HaptX)||We're joined for a special interview with Greg Bilsland of HaptX to talk about VR for Commerce and how touch in VR isn't as elusive as you may believe. Impossible technology worth paying attention to now: how realistic haptics will add another dimension||12/27/2017||Free||View in iTunes|
||CleanFutureCommerce Episode 55 - "Don't Underestimate What Can Happen in Just 1 Year"||Future Commerce is making predictions all the time - so predicting the future of retail is right in our wheel house! Episode 55 is about making predictions for the coming retail year - from "experience" to flagships, to tech adoption and consumer senti||12/18/2017||Free||View in iTunes|
||CleanFuture Commerce Episode 54 - "Microsoft Paint, but for Augmented Reality"||What exactly is Deep Learning? What can HAM radio teach us about decency in the social age? Danny Sepulveda joins us for a new "Future Policy" segment. Also - what exactly is Facebook Messenger Kids all about?||12/11/2017||Free||View in iTunes|
||CleanFuture Commerce Episode 53 - "Consumerism is our Religion"||"If consumerism is our religion, then malls were our temples. Our temple now is the internet." Episode 53 is all about how Amazon owned Black Friday and while our heads were spinning they decided to take over Augmented Reality as well. Goodbye Black Fri||12/5/2017||Free||View in iTunes|
||CleanFuture Commerce Episode 52 - "One Technology Leading to Another"||Technology can help you take your next step in retail - so we review the current landscape of retail-tech-focused podcasts, provide critique and offer insight into our favorite resources for keeping up to date on retail news.||11/27/2017||Free||View in iTunes|
||CleanFC INSIDERS Giveaway - PLUS - sneak peek at Episode 52||BONUS EPISODE! We're giving away FIVE GOOGLE HOME MINIS! Sign up for FC INSIDERS newsletter before December 1st to receive one of FIVE Google Home Minis! PLUS - A quick shout out to Deborah Weinswig and a preview of Episode 52 of Future Commerce||11/22/2017||Free||View in iTunes|
||CleanFuture Commerce Episode 51 - AI, Classism, and the Digital Divide||This week we've entered The Odd Couple territory. Brian's relentless optimism and hope for harnessing technology for a bright future contrast with Phillip's expressed skepticism that advancements in AI and automation will benefit the working class witho||11/20/2017||Free||View in iTunes|
||CleanFutureCommerce Episode 50 - "Retail Tech Moves Fast, We're Moving Faster"||Brian and Phillip take a look back at the past year of retail technology, predictions that came true, products that rocked our industries, and more.||11/13/2017||Free||View in iTunes|
||CleanFutureCommerce Episode 49 - Public Policy and Net Neutrality (w/ Ambassador Daniel Sepulveda)||Daniel Sepulveda, Former Ambassador and Deputy Assistant Secretary of State, joins us to discuss net neutrality, public policy, free trade, deglobalization, and basic income.||11/6/2017||Free||View in iTunes|
||CleanFuture Commerce Episode 48 - Gamifying Healthcare||Healthcare is no game, but try telling insurance carriers that. Phillip gets manipulated into buying a denim jacket, innovation in fitness and fashion, Adobe "reinvents" fintech, and the guys go deep (real deep) on healthcare and insurance.||10/28/2017||Free||View in iTunes|
||CleanFutureCommerce Episode 47 - Is Magic Leap the Solyndra of 2017?||What is eVTOL? Does the future of the world depend on disruption in Food Delivery and innovation in Public Transit? Also - Project Loon in Puerto Rico, Magic Leap takes a Series D||10/19/2017||Free||View in iTunes|
||CleanFuture Commerce Episode 46 - "Behind the Veneer"||A review of Shop.org, Rockets, Rebuilding Puerto Rico, Toys 'R Us declares Bankruptcy and FC Insiders||10/13/2017||Free||View in iTunes|
||CleanFuture Commerce Episode 45 - Ecosystem Innovation (w/ Peter Sheldon, Magento)||"If it doesn't add value, don't invest in it" - Peter Sheldon of Magento joins us to talk about crowdsourced ecosystem innovation, what PWAs mean for retailers, and gives his input on what the next 5-10 years looks like for retail||10/9/2017||Free||View in iTunes|
||CleanFuture Commerce Episode 44 - The Future of Music isn't *just* Digital (w/ Asthmatic Kitty)||The guys discuss the future of music, digital goods, ephemeral products, and how Spotify is changing our consumption behaviors and expectations. With John Beeler and Lowell Brams of Asthmatic Kitty Records.||10/4/2017||Free||View in iTunes|
||CleanFutureCommerce Episode 43 - "Storytellers are the best Futurists" - (w/ Amanda Manna - Lowe's Innovation Labs)||Amanda Manna, Head of Narrative @ Lowe's Innovation Labs, talks with Brian about the importance of story and narrative in technological innovation||9/18/2017||Free||View in iTunes|
||CleanFuture Commerce Episode 42 - The Art of Crowdsourcing Innovation (w/ Caleb Light, Power Practical)||Caleb Light of Power Practical shares his experience on Shark Tank, finding new success with Amazon, and partnering with Mark Cuban Companies.||8/23/2017||Free||View in iTunes|
||CleanFuture Commerce Episode 41 - "Technology, for Technology's Sake" (w/Sucharita Mulpuru)||We host top retail analyst and strategist Sucharita Mulpuru to review the state of the market and discuss strategies to stay competitive.||8/10/2017||Free||View in iTunes|
||CleanFutureCommerce Episode 40 - "The Persuadables" - A Viant Study Review (w/ Richard Kestenbaum)||A new Viant study shows that "passive commerce" can persuade customers away from CPG loyalty brands. We break open the data and go deep with Richard Kestenbaum, a Forbes Retail contributor.||8/7/2017||Free||View in iTunes|
||CleanFutureCommerce Episode 38 - "Is Retail Really in Crisis? - A Merchant to Merchant Special"||Today we're bringing you a LIVE panel as featured on "Merchant to Merchant" Episode 5, a podcast by Something Digital. This panel discusses whether retail is in crisis, and if so, how do we deal with The New Normal?||7/11/2017||Free||View in iTunes|
||CleanFutureCommerce Episode 37 - "Brick and Mortar Still Matters"||The guys discuss in-store experiences that don't suck, and recap IRCE.||6/22/2017||Free||View in iTunes|
||CleanFutureCommerce Episode 36 - "Same-Day Asparagus Water": Amazon Acquires Whole Foods||SAME DAY ANALYSIS! Choo choo! 🚂 All aboard the Amazon Hype Train! Amazon announces $13.7B acquisition of Whole Foods and the guys break it down.||6/16/2017||Free||View in iTunes|
||CleanFutureCommerce Episode 35 - Machine Vision and Google I/O Review||The guys review the announcements coming out of Google I/O and some of the breakthroughs in MV/VR/AR.||6/13/2017||Free||View in iTunes|
||CleanFutureCommerce Episode 34 - "Retail isn't Dead - We're Just Not Doing it Right" (w/ Nick Vu, Adidas)||Nick Vu, Senior Vice President at Adidas Group, joins us to talk about how they're using data and analytics to transform retail.||6/1/2017||Free||View in iTunes|
||CleanFutureCommerce Episode 33 - What does "Future" Mean, Anyway? (featuring Jason and Scot)||In a special TWO PART EPISODE Jason Goldberg and Scot Wingo of the Jason and Scot Show join us to talk about what "future" really means in retail today in 2017.||5/24/2017||Free||View in iTunes|
||CleanFutureCommerce Episode 32 - "Yeah Yeah Yeah, Fine, Let's Talk About Echo Look"||Brian and Phillip sit down to talk about Echo Look and 2000 other, more important, things||5/12/2017||Free||View in iTunes|
||CleanFutureCommerce Episode 31 - #retailcrisis||Whether it's real or not, retail crisis is in the news and is the topic of conversation among retail merchants. Saku Panditharatne joins us to talk #retailcrisis.||4/25/2017||Free||View in iTunes|
||CleanFutureCommerce Episode 30 - Future of Content (w/ Acquia)||We sit down with Acquia to talk their new partnership with Magento, the role of personalization, and recap of ShopTalk 2017||4/10/2017||Free||View in iTunes|
||CleanFutureCommerce Episode 29 - Body Data is the Next Revolution (w/ Body Labs)||We sit down with Jon Cilley and Bill O'Farrell from Body Labs to talk about AR, Body Data, the future of Apps and the social economy||3/30/2017||Free||View in iTunes|
||CleanFutureCommerce Episode 28 - Funko and the Future of Digital In-Store and Blockchain (w/ Jacob Matson)||We get with Funko's Director of Digital Innovation Jacob Matson to discuss how digital and blockchain are changing how retailers do business||3/11/2017||Free||View in iTunes|
||CleanFutureCommerce Episode 27 - NRF Series: "Future of SMB" (w/ Brian Moran)||We interview Brian Moran of the IBM Influencers team to talk about the future of SMB||3/8/2017||Free||View in iTunes|
||CleanFutureCommerce Episode 26 - NRF Interview Series: Bryan Eisenberg||We continue our NRF interview series by sitting down with Bryan Eisenberg||2/27/2017||Free||View in iTunes|
||CleanFutureCommerce Episode 25 - NRF Series: Interview with Andrew Busby||Brian continues our NRF interviews by sitting down with Retail Analyst and IBM Influencer Andrew Busby||2/23/2017||Free||View in iTunes|
||CleanFutureCommerce Episode 24 - The Future of Search Engine Marketing||We sit down with Brett Curry of OMG Commerce and discuss how Voice and other tech will change SEM forever||2/21/2017||Free||View in iTunes|
||CleanFutureCommerce Episode 23 - Predictions for 2017, NRF Recap||The guys recap NRF and make some bold predictions for 2017||2/15/2017||Free||View in iTunes|
||CleanFutureCommerce Episode 22 - NRF Series: IBM Watson with Amber Armstrong||Brian discusses Watson, Cognitive, and the challenges of applying technology to retail with Amber Armstrong, Director of Digital, Social, Influencer at IBM||1/30/2017||Free||View in iTunes|
||CleanFutureCommerce Episode 21 - "Whoa Amazon Go"||The guys do a prediction episode and 2017 looks like it's coming up AI||1/18/2017||Free||View in iTunes|
||CleanFutureCommerce Episode 20: Possibilities with AI and Bots (with Brian Roemmele)||Part 2/2 of a deep discussion with Brian Roemmele where he dives into more possibilities with AI and Voice.||1/6/2017||Free||View in iTunes|
||CleanFutureCommerce Episode 19: #VoiceFirst (with Brian Roemmele)||Part 1 of 2 of a deep discussion with Brian Roemmele about how voice interaction (and other tech) will revolutionize most everything.||12/29/2016||Free||View in iTunes|
||CleanFutureCommerce Episode 18 - Online Experiences IRL (w/ Dean Flynn of FoyerLive)||Brian talks retail innovation with Dean Flynn of Foyer Live.||12/5/2016||Free||View in iTunes|
||CleanFutureCommerce Episode 17 - Impact of Isolationist Economic Policy||Will investment in technology and retail innovation continue in a post-Brexit, post-Obama world?||11/17/2016||Free||View in iTunes|
||CleanFutureCommerce Episode 16 - Virtual Reality for Commerce (with Saku Panditharatne)||Our VR pundit Saku Panditharatne joins us from early morning in the UK to talk about the state of VR in 2016 and what the near future could hold.||11/9/2016||Free||View in iTunes|
||CleanFutureCommerce Episode 15 - Artificial Intelligence for Retention (w/ Fang Cheng of Linc)||Fang Cheng and Jonathan Taylor tell us about how Linc is applying artificial intelligence to increase customer engagement after the sale.||10/31/2016||Free||View in iTunes|
||CleanFutureCommerce Episode 14 - Artificial Intelligence in Commerce (w/ Jonathan Epstein of Sentient Technologies)||Jonathan Epstein, CMO of Sentient Technologies, joins us to talk about the advancements in Artificial Intelligence and how assistive marketing and merchandising is just the very beginning of AI for Commerce.||10/24/2016||Free||View in iTunes|
||CleanFutureCommerce Episode 13 - "Unbridled Witticisms"||Best practices for chat bots, Google goes AI-first, #MadeByGoogle event coverage, Alexa announcements, and more.||10/17/2016||Free||View in iTunes|
||CleanFutureCommerce Episode 12 - Avoiding the Cringe (w/ Jason L. Baptiste)||We sit with Jason L Baptiste to talk about his new startup Morsel, the future of the sharing web, wearables, passive commerce and more.||10/7/2016||Free||View in iTunes|
||CleanFutureCommerce Episode 11 -Transformational Retail (featuring Healey Cypher of Oak Labs)||Our guest Healey Cypher of Oak Labs phones into the show from his commute to tell us how he is transforming retail from the dressing room to the stock room with technology.||9/25/2016||Free||View in iTunes|
||CleanFutureCommerce Episode 10 - The Dark Side||Maybe the future isn't so bright, after all? We dig into recent news and some listener feedback that has us wondering just how positive our future will be with mounting global political uncertainty.||9/22/2016||Free||View in iTunes|
||CleanFutureCommerce Episode 9 - Future of Retail (featuring Scott Emmons, Neiman Marcus iLab)||Scott Emmons, Head of Innovation Lab at Neiman Marcus, sits down with us to talk about the future of retail, augmented reality, magic mirrors, and why Conversational Commerce is just the beginning.||9/14/2016||Free||View in iTunes|
||CleanFutureCommerce Episode 8 - Body Data||Brian and Phillip go futurist and talk about the emerging technologies around Body Data. They dive into more privacy issues including a national healthcare database and owning / managing your health data.||8/20/2016||Free||View in iTunes|
||CleanFutureCommerce Episode 7 - Acquisitions, Acquisitions Everywhere||Brian and Phillip talk about merger and acquisition activity in the digital commerce space and how it will affect the future of digital commerce.||8/4/2016||Free||View in iTunes|
||CleanFutureCommerce Episode 6 - Augmented Reality is Just Getting Started||Brian and Phillip discuss the future of Augmented Reality (AR) and how Pokemon Go raises questions about the future of commerce, mobile computing, digital commerce and privacy.||7/15/2016||Free||View in iTunes|
||CleanFutureCommerce Episode 5 - Cognitive Commerce (featuring Tom Robertshaw)||The guys sit down with IBM Watson and Cognitive Commerce Expert Tom Robertshaw to talk about the future of machine learning , artificial intelligence and tradeoff analytics.||7/7/2016||Free||View in iTunes|
||CleanFutureCommerce Episode 4 - An Introduction to Passive Commerce||Brian and Phillip talk about "Passive Commerce" (a phrase coined by Jason Baptiste) that describes the ability to "harvest" purchase intent by giving purchase opportunities outside a traditional shopping cart.||7/6/2016||Free||View in iTunes|
||CleanFutureCommerce Episode 3 - Danger Ahead: Challenges Preventing Adoption||The guys talk about the explosion of conversational commerce and some of the issues that will prevent adoption in the industry.||6/29/2016||Free||View in iTunes|
||CleanFutureCommerce Episode 2 - Conversational Commerce: Google I/O||Phillip and Brian cover the Google I/O 2016 announcements and how they all seem to enable conversational commerce.||6/28/2016||Free||View in iTunes|
||CleanFutureCommerce Episode 1 - Conversational Commerce: WWDC||Phillip and Brian dissect the announcements made at Apple's WWDC event on June 16, 2016 and how every announcement touched on developer access to APIs and tools to develop conversational commerce.||6/14/2016||Free||View in iTunes|
||CleanThank You for Subscribing!||Thank you for subscribing||12/31/2004||Free||View in iTunes|
The future is bright
This is a podcast that every retailer needs to hear. Lots of incredible insight into the future of digital commerce. I love their outlook and they have great rapport.
Stop what you're doing and subscribe to this podcast right now!
Phillip and Brian are what you might refer to as grizzled veterans of the eCommerce space. With decade+ long careers working with small, medium and large enterprises across nearly every industry and business segment, these guys have a unique voice and a well informed view on where Commerce is heading… Having been a part of most of what has come before.
Even just the first few episodes, they have managed to secure an impressive roster of innovative and influential guests discussing unique perspectives on timely topics that are guaranteed to surprise you on at least a couple episodes...
Philip and Brian also demonstrate a remarkable chemistry that combines rich informational content, insightful technical analysis, a clear vision of future trends and an entertaining discussion in every episode.
Having worked on both the business and technical sides of eCommerce, one thing I really appreciate is that even though some of the topics are fairly technical, they're easily digestible by everyone: from marketing professionals to business owners to engineers and project managers and operations teams...
So many discussions of "future" technology and eCommerce gets lost in the weeds of low level technical details… But this podcast provides a high-level and easy to understand vision of how current technological developments may influence the future innovations and combine with emerging trends that are already emerging across the eCommerce landscape.
No matter what your particular role or interest is in e-commerce, you're probably going to find something of interest to listen to here.
My second favorite podcast of all time…
The future is bright...
The guys do a great job of identifying and discussing new tech and trends around. Some greater topics and guests. Highly recommend listening to this podcast.
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