32 episodes
Master Samurai Tech Radio Samurai Appliance Repair Man & Mrs. Samurai
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- Education
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4.8 • 12 Ratings
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Master Samurai Tech Radio is the official podcast of the Samurai Tech Academy at MasterSamuraiTech.com and the Appliantology Tech Forums at Appliantology.org.
This is a podcast by appliance techs for appliance techs.
Your hosts: Samurai Appliance Repair Man and Mrs. Samurai.
We discuss topics of interest to professional appliance techs: news about the Samurai Tech Academy and Appliantology.org; news from around the appliance industry, especially as it affects the appliance service; tech tips where we’ll discuss a topic either that a listener requests or that we select based on what we see our students and Brethren in the Craft struggle with. Topics include loading meters and when to use them, voltage vs. voltage drop, tools, and lots of other tech talk topics.
The Samurai Tech Academy offers cost-effective, comprehensive, up-to-date training for appliance techs, both rookies and seasoned veterans. Check out the Academy’s career-enhancing courses at http://mastersamuraitech.com
Appliantology.org is a community of appliance techs who help each other solve problems and enjoy talking shop. We also have a huge (and growing!) library of service manuals and tech sheets that members can download. We’re always adding new manuals and tech sheets on request.
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Master Samurai Tech Radio, Episode 29: Will AI take over appliance repair jobs?
Triage tools for appliance repair service calls are all the rage today. Whether based on a frequent parts replacement database or more sophisticated database queries and constructs using AI, there's lots of talk about these products.
Team Samurai weighs in on this topic to discuss the proper and improper use of these tools. In the hands of a skilled tech, they can be a time saver. But triage tools cannot make a skilled tech out of PCMs. Lots of nuances to this topic so listen in.
Link to the "Errors, Omissions, and Dummy Directions" video mentioned in this episode: https://appliantology.org/blogs/entry/1259-video-errors-omissions-and-dummy-directions-in-service-manuals/
Learn real appliance tech skills at Master Samurai Tech Online Appliance Repair School: https://mastersamuraitech.com/online-appliance-repair-courses/
Get service manuals, continuing training, and peer-to-peer tech support at Appliantology.org: https://appliantology.org/blogs/entry/1027-tech-memberships-at-appliantology/ -
Master Samurai Tech Radio, Episode 30: Headfaked by loading down and how to avoid it
In this Live Dojo, the assembled brethren from Appliantology Monday Morning Quarterbacked a problem a tech was facing on a Whirlpool refrigerator and failed to fix. Turned out the problem was a loading down of the DC power supply caused by a wet evaporator fan motor. We talked about how he could have identified this as an issue and some general SOPs to follow when faced with this issue.
Learn real appliance tech skills at Master Samurai Tech Online Appliance Repair School: https://mastersamuraitech.com/online-appliance-repair-courses/
Get service manuals, continuing training, and peer-to-peer tech support at Appliantology.org: https://appliantology.org/blogs/entry/1027-tech-memberships-at-appliantology/ -
MST Radio Episode 28: Selling New Appliances
Special guest, Justin Duby, with Just-in Time Appliance Repair in Grantspass, OR, joins us to talk about his experience selling new appliances and offer tips and advice for anyone thinking of adding this to their appliance service business.
Also, at the end of the show, we give an update on the developing Facebook data-selling debacle that's unfolding. More info on this in my blog post at Appliantology.
https://www.youtube.com/embed/95TRIFr2iO4
You can listen to just the audio portion of the vodcast in the player below: -
MST Radio Episode 27: Online Appliance Repair Schools- the good, the bad, and the scam
* We compare and contrast three online training options with the Master Samurai Tech Academy. Oh yeah, we're naming names!
* The Master Samurai Tech Bushido (code of honor)
https://www.youtube.com/embed/a56pNudvUzo
You can listen to just the audio portion of the vodcast in the player below: -
MST Radio Episode 26: Repairing Electronic Control Boards
The Samurai and Mrs. Samurai share some highlights from the inaugural Appliantology Peer Group meeting. One of the topics discussed was the idea of doing electronic control board repairs as part of an appliance repair business.
https://www.youtube.com/embed/EsN33ri1_2o
You can listen to just the audio portion of the vodcast in the player below: -
MST Radio Episode 25: Sears tech attacks customer
Samurai Appliance Repair Man and Mrs. Samurai suss out various angles and facets in a sensational recent news story where a Sears contractor tech attacked a customer. Lots of interesting lessons from this story for both customers and in-home service professionals.
Link to the news story: http://denver.cbslocal.com/2018/02/19/repairman-arrested-homeowner-attack/
https://www.youtube.com/embed/fP66yYGK1Ss
You can listen to just the audio portion of the vodcast in the player below:
Customer Reviews
Great podcast
Thank you for putting this podcast together. It was long over due. I'm a kind of a podcast junky. I subscribe to several small business, entrepreneur podcast. I really appreciate hearing from someone that runs there own appliance repair company and knows what there talking about. Keep up the good work!
Victor @ Pro Appliance