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Repeat Customer

By Zendesk

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Description

Why do we have nothing but love for some brands—and, hate others with a passion? Repeat Customer is all about examining truly great customer experiences: How companies create them, and why superfans love them so much. CEOs, chief customer officers, and industry experts reveal the inside stories of how iconic companies rose to prominence by solving pain points, reimagining touch points, disrupting traditional business models, and staking their entire success on inventive, customer-focused approaches. And die-hard superfans share stories of their (sometimes) zany expressions of brand love. Hosted by Mio Adilman, produced by Zendesk. New episodes every other Monday.

Customer Reviews

Great topic for today’s business climate

#CX is soooo important... there is too much competition in the market today for companies to succeed unless they are hyper focused on a great customer experience. Can’t wait for the first episode of this show on great #CX.

Reminds me bit of Slack Variety Pack...

... and for me that’s a praise.

So well done. So much production value and yet with so much personality.
Starting season with Trader Joe’s sets a great mood for following episodes. Are you recording it in Hawaiian shirts too?

Great podcast, not just for business geeks but for the rest of us too!
Can’t wait for more.

Nice Start

Nice start. Hope you include more women experts in your subsequent episodes.

Repeat Customer
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Customer Ratings