By Spapreneur Podcast
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Spapreneur® is the podcast where we help day spa, salon, nail, and massage therapy owners build long lasting and successful businesses. With actionable, real life tested tips and tricks, Spaprenuer® is the podcast where real-life spa experts come on to help you with all the business aspects of running your day spa, salon, and massage therapy studio. Lynn Graves is the founder and owner of DeStress Express Massage and Spa. A Licensed Massage Therapist, Esthetician, and Wax Tech, Lynn brings over 20 years of spa experience. She has personally mentored over 50 spa practitioners and owners to success. Ramona Rice is a retention specialist who helped to push DeStress Express Massage and Spa with great operation and marketing processes. From email marketing campaigns to getting repeat business from your existing client base, she has a solution to push your marketing and operations to the next level.
||ExplicitGetting Back to Basics||On this week’s episode We handle our question of the week, Sessy talks about changes she wants to make in her life and business. It starts with looking her own roadmap and be honest about the need for the new roadmap.||1/16/2018||Free||View in iTunes|
||ExplicitThe Six Pillars to Spa Success||On this episode, we talk about the six things all spa professionals need to succeed. 2018 is just days away and we want y’all ready to go! We want you to build your business beyond the treatment room and this episode will help!||12/19/2017||Free||View in iTunes|
||ExplicitHow to plan for your best 2018||On today’s episode, we talk about planning for 2018! It’s not too late to start planning for the BEST year ever! We’ve got a roadmap and why writing everything down makes it totally real! What new thing are you going to do to make your business ju||12/13/2017||Free||View in iTunes|
||ExplicitWhat To Do To Make This the BEST Holiday Season||On today’s episode, we’re talking about the Holiday season. Ramona’s back from the UK, we both survived Thanksgiving and we’re ready for the Holidays – or are we. We discuss the Massage Envy controversy and how it affects our business,||12/5/2017||Free||View in iTunes|
||ExplicitHow to Handle Inappropriate Clients||On today’s Spapreneur podcast we’re talking about a hot topic – sexual harassment. There is no industry that doesn’t deal with sexual harassment – but it seems in spa-land we have a different relationship with harassment.||11/15/2017||Free||View in iTunes|
||ExplicitHow to Host a Spa Open House||On today’s episode, we’re talking about open houses! Remember the purpose of the open house is to show off your business to clients and to bring in their friends. What we talk about Themes for open houses Do you have mini services or not?||11/8/2017||Free||View in iTunes|
||ExplicitSpa Horror Stories | A Halloween Special Episode||Happy Halloween Spapreneurs! We’re sharing some of our ‘horror’ stories with spooky additions thanks to John Bukenas from Audio Editing Solutions. If you have a Spa Horror Story to share let us know email@example.com.||10/31/2017||Free||View in iTunes|
||ExplicitHow to Get More Testimonials||One of the best ways to build new business is to get testimonials, but so many of you can’t seem to figure out the formula to get more and consistent testimonials. We have the system and we’re sharing it with you today.||10/24/2017||Free||View in iTunes|
||ExplicitHow to Raise Your Rates||Today we’re talking about raising your rates. Pricing yourself correctly is an art, but one that you can hone. What We Talked About: Should you open your own place right away How to look at competitors Why money needs to be the first rule When you kno||10/17/2017||Free||View in iTunes|
||ExplicitMyths About Working in Spas||Lynn is still not willing to say absolutely. We’re myth busting in this episode. Seriously we are breaking down the myths that are holding you back from success! On today’s podcast: Lynn is sharing decorating ideas Myth of the “Spa Professional”||10/9/2017||Free||View in iTunes|
||ExplicitCheap Marketing Ideas That Work||No fear in this industry – here are some of the things that got us started. You must try everything to get your business going and some things might freak you out. Those are the things that are likely to be the most successful.||10/3/2017||Free||View in iTunes|
||ExplicitAbsolutely This is the Time of Year to Plan||This episode is brought to you by We’re back! Summer is over and your favorite Spapreneurs are back on the air! We’re talking about getting your last quarter of the year ready to go Fall through Valentine’s Day 2018!||9/26/2017||Free||View in iTunes|
||ExplicitHow to Be Accessible to Your Clients and Staff||On today’s show, we talk about how to be approachable in the spa business. This industry more than any other you really have to be available emotionally for clients. Accessibility is so important for growing your business.||6/28/2017||Free||View in iTunes|
||ExplicitHow to Set the Customer Service Tone at Your Day Spa||On Today’s Episode: Ramona and Lynn talk about customer service today! Lynn has a brand new customer service crush with her Frontier Rep. It doesn’t matter if you a huge spa or single person, customer service matters – a lot!||6/21/2017||Free||View in iTunes|
||ExplicitHow we sold $25,000 worth of massages in four days using Email||On today's Spapreneur podcast: Lynn celebrated her birthday and decided to eat birthday cake while recording this episode. How we're becoming a "grown up" with a new website and app for our clients. So we needed to raise money - and boy did we!||6/14/2017||Free||View in iTunes|
||ExplicitMaking Your Spa a Place Where People Want To Work||On today’s show: How to listen to your staff members so you can create an environment that serves the clients and the therapists well. Take the time to listen to your staff when they have concerns and questions about your business.||6/6/2017||Free||View in iTunes|
||ExplicitMo Front Desk Mo Drama||On Today’s Show: More adventures in front desk land – because sometimes we don’t get it right. You don’t understand multitasking until you’ve run our front desk – which is why we put a lot of value on who we hire for the position and who we||5/30/2017||Free||View in iTunes|
||ExplicitAsk the Spapreneurs: Do Best of Contests Matter?||On this week’s Ask the Spapreneurs a Facebook group member asks the question – do best of contests really matter? Ramona gives the low down in this quick Ask the Spapreneurs episode. Want to ask the Spapreneurs a question?||5/26/2017||Free||View in iTunes|
||ExplicitDon’t Pick a Stupid Spa Name||On today’s show: The name you choose for your business matters – a lot. It’s often the first impression of your business. Don’t set yourself up for questions you don’t want to answer. Topics Why competitors don’t matter The competitor down t||5/23/2017||Free||View in iTunes|
||ExplicitPick Up a Phone and Call Your Clients||On today’s episode: Technology has helped us grow our business, but there is a limit to it. How you respond using technology matters – because often we can’t put emotion into an email or text response – so how do you handle that in what is a ver||5/16/2017||Free||View in iTunes|
||ExplicitWork Your Front Desk!||On today’s episode, we’re talking about the front desk! When you have a great front desk it frees you up to do other things. Topics We Cover: Don’t be afraid to relinquish control is a freeing experience if you do it right What happens when Lynn||5/11/2017||Free||View in iTunes|
||ExplicitManaging Client Expectations||The Spapreneurs are back and have lots of great stories and tips for managing client expectations! Topics: Where Lynn and Ramona went during February What happens when clients expect one thing, and you deliver something else What your website is showin||3/16/2017||Free||View in iTunes|
||ExplicitCreating a Fun Atmosphere for Your Spa Staff||If you had the February like we did then you need to figure out ways to make your staff feel as pampered as your spa guests. We give you some great ideas how to invest in your people because when everyone is happy the clients can feel it.||3/2/2017||Free||View in iTunes|
||Explicit1 Client Retention Hack Spas Can’t Skip||On today’s show, Lynn and Ramona talk all about building client retention with one simple hack – giving the client a reason to return. Giving a client a reason to return is crucial to the building of your business.||2/2/2017||Free||View in iTunes|
||ExplicitDelegation is a Business Owner’s Best Friend||We’re talking about control issues and the importance of delegation as you grow your business. Y’all have been asking about how to build your staff, but you have problems letting things go. Or you’re worried that if you hire someone,||1/19/2017||Free||View in iTunes|
||ExplicitValentine’s Day Prep Plan||Valentine's Day can be an amazing and profitable day for any Spapreneur - so long as you have a Valentine's Day plan. On this episode Lynn and Ramona go through all the things that they personally do to ensure they are ready for all the love and hearts.||1/11/2017||Free||View in iTunes|
||ExplicitHow Do You Control the Treatment Room||Who controls the treatment room you or the client? That is the question Lynn and Ramona discuss on this episode of Spapreneur Podcast. From everything from the temperature to music, the client has a lot of say in their spa appointment.||1/3/2017||Free||View in iTunes|
||ExplicitWhy Every Spapreneur Needs a Business Plan||Why a Business Plan Is Your Roadmap To Success||11/28/2016||Free||View in iTunes|
||ExplicitMeet the hosts of the Spapreneur Podcast | Spapreneur 001||Summary of the Episode Lynn was in sales for ten years and a top sales person but stressed to the max and for two years she wanted to get out of sales. Then she hurt her back and sought out massage therapy, and she decided to go to massage school.||9/28/2016||Free||View in iTunes|
I really enjoyed listening to this podcast! I loved the hosts and their interactions. Many years ago I used to be a massage therapist and could totally relate to the stories! I can't wait to see where this podcast goes! Great job ladies!!
Thanks for launching this great new show for the spa industry. As a former suite-salon/spa owner, I appreciate the insignts, tips and advice for other spa owners. Please keep the show going!
This show is unique, specific, and intentional. What a great resource for those looking to start a business in the spa world! I love it!