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Stepping Up Service


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Customer service is the cornerstone of most successful organizations. But with the business world evolving, thanks to technology and online communications, maintaining high customer service can become even more of a challenge. This program features Ed Gagnon of Customer Service Solutions, a leading expert in the area of customer service and process improvement, talking about how organizations can keep "stepping up" the service they provide.

Customer Reviews

Give it a Listen!

This show is very informative for business owners as well as consumers. The professional hosts make it easy to learn proper customer service while listening. I look forward to every episode!

Awesome Show!

Customer service is often a deciding factor if I will be your customer. Great discussion!


Great business show with great tips on customer service.