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In Journeys, Synap co-founder Jeremie Bacon interviews executive leaders about their personal experiences building great teams, products, and successful customer-centric companies. Subscribe here to learn about best practices and tricks of the trade from experts in Account Management, Customer Success, Sales, and Executive Leadership.
||CleanSee and Seize Opportunity: keys to success in business and client relationships||Kristi Ross is Co-CEO and President of tastytrade…||8/31/2017||Free||View in iTunes|
||CleanLearn to drive growth and scale with RepIQ||Shawn Carpenter, Co-founder and CEO of RepIQ, a h…||8/23/2017||Free||View in iTunes|
||CleanThe real secret to sales & fundraising: Be purpose-driven and passionate||Elizabeth Schwan-Rosenwald, of the Taproot Founda…||6/13/2017||Free||View in iTunes|
||CleanThe value of being a customer-centric company from day one||Nick Robertson, the COO & long-time employee of k…||5/3/2017||Free||View in iTunes|
||CleanCustomer Success pros should be experts first; remarkable likeability comes second||Currently the SVP of Customer Success at Jellyvis…||4/11/2017||Free||View in iTunes|
||CleanLet your customers speak to your prospects & other customer success insights||G2 Crowd's VP of Customers, Brad Rosen, shares ho…||3/21/2017||Free||View in iTunes|
||CleanClarity, Commitment and Alignment leads to successful account management||Alain Stephan of DialogTech discusses effectivene…||3/1/2017||Free||View in iTunes|
||CleanIf you want to build fast software, slow down!||Take it from Hazem Dawani, CEO & Co-founder of Op…||1/12/2017||Free||View in iTunes|
||CleanFact: People buy from people||Believing that people buy from people, our Journe…||12/20/2016||Free||View in iTunes|
||CleanIs empathy the x-factor all entrepreneurs and investors need?||Jeffrey Moss shares his unique perspective on ent…||11/30/2016||Free||View in iTunes|
||CleanTeam Alignment vs. Agreement: When to champion and when to change||Chairman of the ITA and a Silicon Valley veteran,…||11/1/2016||Free||View in iTunes|
||CleanEmpower everybody with knowledge, it’s all about the team||During her professional journey Melinda Kramer tr…||10/18/2016||Free||View in iTunes|
||CleanIs it ever too late to start a new career journey?||It's never too late to start a new career. For Ka…||10/4/2016||Free||View in iTunes|
||CleanBrilliant jerks get nice severance packages and other sound advice||Founder and Partner of Parker Gale, Devin Mathews…||9/19/2016||Free||View in iTunes|
||CleanJoining the entrepreneurial adventure race with Chris Gladwin||Our Journeys guest is no stranger to the Chicago …||8/10/2016||Free||View in iTunes|
||CleanTackling Chicago's need for tech talent, one step at a time||Sandee Kastrul and her organization, i.c. stars, …||7/13/2016||Free||View in iTunes|
||CleanOpportunity + Preparation = Harper Reed’s equation for luck||Harper Reed, current head of commerce at Paypal a…||6/29/2016||Free||View in iTunes|
||CleanBe bold, take chances & fail spectacularly: A how to guide||Through his own journey into entrepreneurship, th…||6/14/2016||Free||View in iTunes|
||CleanObjective and subjective measures in building customer relationships||Objective and subjective measures in building cus…||5/31/2016||Free||View in iTunes|
||CleanTravel, adventure and being a generalist: A recipe for professional success||Sometimes a professional journey isn’t just a met…||5/17/2016||Free||View in iTunes|
||CleanBootstrapping your way to success on just $1,400||Through $1400, a lot of bootstrapping, frugality …||5/3/2016||Free||View in iTunes|
||CleanThe VC ecosystem: It's all about teamwork||Co-founder & Managing Director Hyde Park Venture …||4/19/2016||Free||View in iTunes|
||CleanThe ultimate guide to building relationships in competitive markets||A strong, trusting customer relationship is imper…||4/6/2016||Free||View in iTunes|
||CleanBalancing on the cutting edge of FinTech||Trading Technologies CEO, Rick Lane, has lead the…||3/22/2016||Free||View in iTunes|
||CleanSuccess starts with a strong network||Alex Hodgkin, entrepreneur-in-residence at the Po…||3/8/2016||Free||View in iTunes|
||CleanSharing is Caring: The new training-focused sales frontier||Pat Rodgers, LearnCore Director of Sales, shares …||2/23/2016||Free||View in iTunes|
||CleanEpisode Four: What it really takes to achieve 99% customer retention||Founded in 2011, YJT Solutions has emerged as a l…||2/9/2016||Free||View in iTunes|
||CleanEpisode Three: One company's journey towards acquisition and beyond||A seasoned entrepreneur, Chris Hill is deeply roo…||1/24/2016||Free||View in iTunes|
||CleanEpisode Two: If someone doesn’t think you’re crazy, you’re not doing the right thing!||Fred Hoch is the CEO of the Illinois Technology A…||1/8/2016||Free||View in iTunes|
||CleanEpisode One: Welcome to Journeys||Synap Co-Founder, Jeremie Bacon, introduces Journ…||1/8/2016||Free||View in iTunes|
Jeremie gets great guests who are full of advice, insight and experience. He needs to shave those dang sideburns, though.
Informative for anyone growing a business or team
This podcast is full insights for anyone growing a business or team. The interview format makes it approachable, and the roster of tech entrepreneurs, account management execs, and relationship management professionals offer a new perspective on the customer journey each episode. If your job description includes working with business customers, you'll learn something useful from each guest.
Fun host and intereseting stories
I like the first person accounts of challenges and successes from a variety of guests. And the host is fun, too!