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The Modern Customer Podcast

By Blake Morgan

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The Modern Customer Podcast is a show that provides surprising and counter-intuitive insights on customer experience, social customer service and content. We will also dive into related leadership topics. The show is hosted by Forbes contributor and customer experience strategist Blake Morgan and features guests that include practitioners, authors, influencers and other tastemakers.

Customer Reviews

Awesome show, highly recommend!

Blake and her guests provide some incredibly actionable and compelling content on how to effectively grow your business by championing your customer.

Highly recommend listening and subscribing to The Modern Customer Podcast if you want the knowledge AND mindsets to build a brand customers flock to (and reach your overall business goals as a result)!

A truly modern look at CX

Love this show. Blake does an awesome job of breaking down best practices for customer experience and providing real-world examples. Highly recommended.

Fantastic and engaging!

Blake does a great job with how she presents information and makes conversations engaging. I listen to her podcasts all the time and I'm just impressed that she can keep doing it each time. I'll keep listening and hope she can continue to bring interesting guests.

The Modern Customer Podcast
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