Opening the iTunes Store.If iTunes doesn't open, click the iTunes application icon in your Dock or on your Windows desktop.Progress Indicator
Opening Apple Books.If Apple Books doesn't open, click the Books app in your Dock.Progress Indicator

iTunes is the world's easiest way to organize and add to your digital media collection.

We are unable to find iTunes on your computer. To download and subscribe to The Unpodcast by Scott Stratten & Alison Kramer, get iTunes now.

Already have iTunes? Click I Have iTunes to open it now.

I Have iTunes Free Download

The Unpodcast

By Scott Stratten & Alison Kramer

To listen to an audio podcast, mouse over the title and click Play. Open iTunes to download and subscribe to podcasts.


In a world where QR Codes kill kittens and "Customer Service" is an oxymoron, one podcast has set out to make things right: The UnPodcast with your hosts Scott Stratten and Alison Kramer.

Customer Reviews


Finally a marketing podcast that isn't boring and reminds me of being with a couple of friends having coffee.

Where most marketing podcasts sound like a parent talking to their kid at a grocery store. You guys speak on a completely different plane.

Thank You!

Eh. Whatever

There was 5 minutes of great information spread across 50 minutes of stories about companies screwing up customer service requests.

For example, did it really require 10 minutes to explain how hard it was to return a belt? We aren't idiots, you can tell us that we should focus on reducing the number of steps our customers are required to complete to get customer service and we will understand.

And what about companies who do it really well? What about approaches we might not have considered that are effective, new and/or interesting?

Scott talks too much! Allison sounds great!

I only listen to the podcast to hear Allison 's voice, whatever she's selling I'm buying, Scott annoys me. Lol, joking aside I enjoy the banter of both of them. The stories on what brands do good and bad are great. I just wish the show was 55 min stories and 5 content. :-)

The Unpodcast
View in iTunes

Customer Ratings