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The Unpodcast

By Scott Stratten & Alison Kramer

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Description

In a world where QR Codes kill kittens and "Customer Service" is an oxymoron, one podcast has set out to make things right: The UnPodcast with your hosts Scott Stratten and Alison Kramer.

Customer Reviews

Awesome!

Thank you for this one!!

Eh. Whatever

There was 5 minutes of great information spread across 50 minutes of stories about companies screwing up customer service requests.

For example, did it really require 10 minutes to explain how hard it was to return a belt? We aren't idiots, you can tell us that we should focus on reducing the number of steps our customers are required to complete to get customer service and we will understand.

And what about companies who do it really well? What about approaches we might not have considered that are effective, new and/or interesting?

Finally!

Finally a marketing podcast that isn't boring and reminds me of being with a couple of friends having coffee.

Where most marketing podcasts sound like a parent talking to their kid at a grocery store. You guys speak on a completely different plane.

Thank You!

The Unpodcast
View in iTunes

Customer Ratings