Within the Trenches Code 7 Podcast Network

Ep 539 features Kris, Director of Program Development at The Healthy Dispatcher.
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INdigital - Facebook | LinkedIn | Twitter | Web
Episode topics –
Kris's 911 story
The daunting learning curve of dispatch codes and the memorization techniques that Kris used to master them.
Training complexities in 911 dispatch and the personal growth that comes from facing such stress-inducing experiences.
Relatable anecdotes from Kris's early days of taking calls, including mishaps and the unique multitasking demands of the job.
Kris and Ricardo's perspectives on the importance of supportive training and the process of becoming competent and confident dispatchers.
The impactful stories of struggles and career transitions, highlighting the deep emotional bonds formed in the dispatch community and the continuous endeavor to give back and support the profession.
As always, if you have any comments or questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ep 538 features Katie, a 911 dispatcher with Rockford 911 out of Illinois.
Sponsored by
INdigital - Facebook | LinkedIn | Twitter | Web
Episode topics –
Katie's 911 story
How a background in special education equipped her to handle intense emergency calls involving children with autism
Learn about the rigorous process Katie underwent to join the dispatch team, including testing, interviews, and a psychological evaluation
Gain an understanding of the intense training new dispatchers undergo, and how real-life experiences shape their ability to manage emergency situations
Explore the misconceptions about the dispatch profession and the critical 24/7 commitment it requires, including emotional challenges and the need for quick, accurate information
Hear Katie's advice for anyone considering a career in dispatch and why recognizing dispatchers as integral parts of the first responder system is essential
As always, if you have any comments or questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ep 537 features Brad Flanagan, Emergency Ops Manager for the Pitkin County Regional Emergency Dispatch Center out of Colorado.
Sponsored by
INdigital - Facebook | LinkedIn | Twitter | Web
Episode topics –
Brad's 911 story
How Brad's unique journey from the military to 911 dispatching on a dare unveiled his strengths in emergency operations
The indispensable human element in emergency response that technology can't replace and the potential for AI to reshape the industry
Tackling the cultural shift in emergency dispatch centers towards a supportive environment and the critical role of mentorship
The life-altering experiences of a dispatcher, highlighting the significance of dedication and the deep impact of emergency calls
Brad's insights into the future of dispatching with new technologies, simplifying processes, and overcoming fears to innovate and save lives
As always, if you have any comments or questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ep 536 features Katherine, 911 professional with Ada County Sheriff's Office out of Idaho.
Episode topics –
Katherine's 911 story Exploring the repercussions of tragic calls, including a particularly disturbing case involving a missing child The challenges and importance of adequate mental health support and coping strategies for 911 dispatch professionals Insights into the rigorous training process for dispatchers and the continuous learning curve in high-stress situations How personal experiences and the nature of the job influence parenting and daily life perspectives A discussion on the professional and personal victories that come with being on the front lines of emergency response As always, if you have any comments or questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ep 535 features Ashley, 911 Professional with Rockland PD & Fire, and Greg, 911 Professional with CAL Fire, both out of California. 
Sponsored by
INdigital - Facebook | LinkedIn | Twitter | Web
Episode topics –
Ashley's 911 story
Greg's 911 story
Trusting your instincts
Connecting communities
How TikTok brought us together
As always, if you have any comments or questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 534 features Deb, a Psychiatric Clinician, 911 dispatcher, and EMT.
Episode topics –
Deb recounts her journey in dispatch, including her ability to thrive with ADHD and the contrast in training environments across different agencies.
The episode delves into the common misconceptions about dispatch work, the diverse nature of calls handled, and the importance of transparency and accountability in public safety.
Learn about the emotional and family impacts of shift work in dispatch, Deb's transition to becoming a clinician, and how her dispatch experience enhances her therapy practice.
Ricardo and Deb discuss the significance of recognizing individual strengths in a dispatch setting and the challenges of communication and morale within public safety centers.
The conversation also covers the serious topic of addressing suicidal thoughts within the profession and the value of seeking appropriate therapeutic support.
As always, if you have any comments or questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.