Unforgettable stars Poppy Montgomery as Carrie Wells, an NYPD detective with a rare ability that makes her memory so flawless that every place, every conversation, every joy and every heartbreak is forever embedded in her mind, ready to be accessed at a moment's notice. Feeling that her ability prevented her from leading a normal life, Carrie withdrew from police work for several years, until she was unexpectedly reunited with her ex-boyfriend and partner, Detective Al Burns. After consulting on a case, Carrie decided that she belonged back on the job and joined Al in the Queens PD. Carrie's memory helped her and Al close a staggering number of murder cases, which catches the eye of Eliot Delson, head of the Major Crimes Section of the NYPD. Carrie and Al agree to leave Queens to join Eliot's team in Manhattan, though Carrie forces him to bring on Joanne Webster, a brilliant medical examiner well-known to Eliot for her acerbic personality. Armed with her unique ability and backed up by the people she trusts the most, Carrie now helps protect the citizens of New York, with each case more memorable than the last.