hi.guru is a business conversation hub, connecting your business to your customers, employees and processes through smart instant messaging conversations. hi.guru enhances the way that you communicate, providing secure and rich exchanges that result in an improved and more efficient communication experience.
Use hi.guru to
• Communicate with your customers through multiple instant messaging channels
• Handle concurrent conversations on the go
• Share files, media, locations with your customers to assist with their queries
• Never miss a conversation from a customer, be instantly notified when a customer messages you with full push notification support
• Easily search your full conversation history
• View insights and analytics into your business's conversations and channels
• View conversations between your customers, people and chatbots
* You can now track your customer's journey on your website while they are communicating with you.
* You can now resolve conversations from the chat thread.
* You can now sign up for free on hi.guru.
* Added the ability to view custom customer information when chatting to a specific customer.
* Added toasts to indicate when conversations are claimed, transferred and resolved.
* Fixed outbound messages that didn't always show on the WebMessage channel.
* Fix audio files that didn't go through to Facebook.
* Fixed new conversation notifications.
* Fixed channel indicators that previously did not display after claiming a bot conversation.
Ratings and Reviews
Up to six family members will be able to use this app with Family Sharing enabled.