You’re used to MiWay giving you great customer service – as well as innovation offering you more #insurancefreedom. Download the MiWay App today and put your policy in your pocket with a full range of services, including:
• Accident, roadside and home assistance,
• WeDrive call bookings
• Notifications straight to your phone
• Ability to submit a claim,
• And even generating a quote for those who are still thinking of becoming a MiWay client.
View and manage your policy
Managing aspects of your insurance policy on the App is so simple! You can:
• View and update your contact details
• View items covered by your policy
• View your account history (including debit orders)
• View your claims history
• Download your policy schedule, cover and border letters
• Request items to be added to your policy
MiWay’s assistance suite is extremely useful, especially in cases of emergency. The MiWay App enables you to request roadside, medical or home assistance with the tap of a button. You can also use the Accident Scene Log feature to add all information needed when you are in an accident. From storing witness and third party details, taking photos of the scene and damage, to gathering licence information and SAPS details, you can gather all information that will speed up your claim.
Submit a claim
Submitting a claim has never been easier.
Accidents are always stressful situations and in the heat of the moment, you might forget to get all the necessary details. The app is designed to help you capture all the information required to ensure a smooth claims process.
Just a few claims that you can submit from the app;
• Hail claims
• Glass claims
• Vehicle claims
• Home Contents claims
• Buildings claims
• And more.
Some of the features vehicle accident claims include:
• Taking pictures of the scene of the accident
• Capturing damage to vehicles
• Capturing details of other parties, including witnesses and other parties
It's all that easy.
Other features of the MiWay App include:
• Request a call back from Client Services
• Get a quote for car insurance or home contents insurance
MiWay Insurance Limited is an Authorised Financial Services Provider (Licence number:33970).
You will now be able to add the MiSmart cover which offers repair service to restore scuffed bumpers, paint chips, light scratches, minor dents as well as mag wheel scratches.
Can’t make it for your assessment booking? You can now edit your booking on the app.
Couldn’t finish capturing your claim? You can now edit your claim on the app.
You will now also be able to give us feedback after using specific features so we can improve your user experience.
Ratings and Reviews
Was really impressed by New quote BUT SORRY , your self inspection is nowhere on your app!! Now how am I supposed to do this! I only have another 24 hours before my deadline ends, and pls don’t say I must phone .....have also tried that !!! And now I have to find 20 different nicknames before it sends ?? Who on earth has Yverne???
Hi there Yverne - we are really sorry to hear that you are upset! We have passed your note onto our tech team and urge you to please pop us a mail to firstname.lastname@example.org so that we can get an agent to give you a call to help!
App Does NOT work
Just joined, better price but unfortunately app does not allow me to do the self inspection which I was assured would be fine to start cover, Monday first thing will be cancelling! If the first thing I try with any company does not work I don’t use them it’s that simple
We're so sorry for upsetting you! We have fixed the bug and the update is now available. Will you give it a try and let us know if you need any further assistance?
I tried to perform a self inspection of my car after having switched to MiWay. The App just will not allow me to perform the inspection as it gets stuck and gives a white screen.
We have fixed the problem and will be submitting a new app soon.
Thanks so much for the heads-up!
Up to six family members will be able to use this app with Family Sharing enabled.