The NETGEAR genie app is an easy way to manage, monitor, and repair your home network--from the palm of your hand. While on your home network, the NETGEAR genie app allows you to access all the cool features on your router with your mobile device. You can access the following router settings using the NETGEA genie app: wireless settings, network map, Parental Controls, guest access, traffic metering, MyMedia, and more. All you need is your tablet or smartphone and the NETGEAR genie app.
• Easily control your home network through the genie dashboard
• Stream music and video files anywhere in your network from your smartphone or tablet
• Securely connect smart phones and tablets to your home wireless network with a QR code thanks to EZ Mobile Connect

If you are experiencing issues, contact

The NETGEAR genie app does not work if your mobile device is connected to the router’s guest network.
If you enabled Wireless Isolation on your router, the genie app might not be able to access information from other devices on the network.
The NETGEAR genie app might not work if the router is running access point mode with a fixed IP.
The NETGEAR genie app does not work with wireless extender.
The NETGAR genie app currently does not support IPv6.

iOS versions that support the genie app: iOS 8 and above

Refer to below link for supported router list:

For more information about MyMedia, visit

What's New

Version 3.1.44

1. Supports Circle parental controls for routers that support Circle
2. Supports the firmware update feature for most Nighthawk routers
3. Includes security enhancements
4. Includes miscellaneous bug fixes

Customer Reviews

3.2 out of 5

6 Ratings

6 Ratings

Failed to login


Updated the firmware on D6000 / AC750 and now I’m unable to login: “NETGEAR router was not found or is not supported”



I have the Netgear DGN2200m router, which according to the list is not supported. Although most of the features are not available to me, I am able to check my network map which I find useful, since I run a home network.

I have not no crashes while using the application, and though sometimes get a timeout error, I think it may be due to incompatibility.

But furthermore happy with application produced.

Wow Netgear!!

TAG 888

Had a problem with the previous version, they updated and its working!!
Great app
Great support
Great service
You win!


118.2 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.
English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Norwegian Nynorsk, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish
Age Rating
Rated 4+
© 2015 NETGEAR, Inc.


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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