iPhone Screenshots


Oneplan puts healthcare in the hands of more South Africans. We offer a wide range of short term insurance products, which are manageable through our Oneplan Mobile Application. These are some of the features our app offers our Oneplan Pet and Health Insurance Clients:

1. Load a new healthcare benefit claim to their Onecard within minutes

2. View and administer their claims
3. Manage their Onecard; reset pin, check balances, cancel cards
4. View Oneplan policy information
5. Upload photos of Proof of Payment to request refunds to their bank accounts
6. Upload invoices, utility bills, photos, and referral letters
6. Update their personal information
6. Request hospital authorisation
7. Call emergency ambulance
8. Have access to their electronic Onecard immediately

Oneplan is a trusted financial institution, offering clients healthcare and peace of mind. Oneplan is a health
insurance company and not a medical aid.

What's New

Version 1.8.1

- Single login for Members with multiple policies
- App optimizations
- Get Car & Household quote within the app (for Health & Pet clients)

Ratings and Reviews

2.3 out of 5
15 Ratings
15 Ratings

Great before the update

Worked like a charm and made the claim process seamless. However since the last update a week or two ago, the app keeps crashing. Please fix! Tried uninstalling and reinstalling but made no difference.

Developer Response

Hi NieleshS,

Thank you for your feedback. Kindly note that there has been an update to rectify the issue you were experiencing. May we ask that you kindly update your mobile app and please do advise if you are still experiencing any errors.

The Oneplan Team


User Friendly

This app is certainly user friendly and makes the claiming process seamless.

Developer Response

Hi Eezzeee,

Thank you for your positive feedback. We're happy to hear that you are loving our mobile app.

The Oneplan Team


App crashing

Before the most recent update the app was great, crashed every now and then but nothing major. Since the recent update my app kept crashing so I have just uninstalled and reinstalled and now it won’t login at all.

Developer Response

Hi MichéleE,
Thank you for your feedback. We're sorry to hear about the issues you have been experiencing. Kindly note that the has been an update which has fixed the issues you were experiencing.
May we kindly ask that you update your mobile app and please do inform us if the issue persists.
The Oneplan Team


Onecard Management Services (Pty) Ltd
45.6 MB
Health & Fitness
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
Age Rating
Rated 4+
© Onecard Management Services (Pty) Ltd


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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